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Last Updated on 2024-08-07 by MagnaCerta Inc.

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Common tokenproof Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot tokenproof app on iOS and Android devices. Solve all tokenproof app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

tokenproof iPhone Issues and Solutions

tokenproof iOS app crashes, not working, errors
tokenproof iOS app network issues
tokenproof on iOS has black/white screen

tokenproof Android App Issues and Solutions

tokenproof has errors/crashing/not working
tokenproof server network connectivity issues
tokenproof has black screen

tokenproof iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever tokenproof app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix tokenproof app crashes or not working on Iphone (iOS):

Close and restart the tokenproof app on iPhone
Update tokenproof app to the Latest Version for iOS
Uninstall and reinstall tokenproof iPhone app
Update your iPhone to the latest iOS version

Fix tokenproof on iPhone unable to connect to server/internet connection issues::

To resolve tokenproof network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix tokenproof black/white screen (blank screen) on iPhone:

Follow the tokenproof iOS app troubleshooting guide Here →

tokenproof Android App Issues and Solutions

Fix tokenproof not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent tokenproof app issues:

Force Stop the tokenproof App
1. On android, goto "Settings" » click tokenproof app. » click "Force Stop".

Update tokenproof to the latest version on PlayStore

Clear tokenproof App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "tokenproof app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch tokenproof.

Fix tokenproof unable to contact server/ tokenproof internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click tokenproof » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got tokenproof » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch tokenproof on android.

Solve tokenproof black/white screens issue on Android:

Follow the tokenproof android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MagnaCerta Inc., developers of tokenproof.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Tokenproof Website

Privacy Policy: https://app.termly.io/document/privacy-policy/e80e85a6-e5d5-4d32-a051-7c36b4680dea

Developer: Tokenproof Inc.

52.63% Contact Match

Developer: Tokenproof Inc.

E-Mail: [email protected]

Website: 🌍 Visit Tokenproof Verifier Website

About this app

this app enables you to prove ownership of NFTs at online and IRL token-gates without the need to expose your actual wallet or tokens themselves. this app binds your Ethereum accounts with your mobile device while protecting your privacy and safety.