Contact Go Rewards PH

Contact Go Rewards PH Support


Company Name:

About: About this app Rewarding experiences keep going with Go Rewards Go reward
yourself Earn and redeem points from over 2,000 partner stores every time you
shop and checkout with Go Rewards. Shop in the app Shop with your favorite
Robinsons Retail stores and other popular e-commerce platforms in the Go Rewards
app.


 
  2026-02-06

Go Rewards PH Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Go Rewards PH Website

Privacy Policy: https://www.gorewards.com.ph/privacy-and-cookie-policy

Developer: Data Analytics Ventures, Inc.







3 Most reported problems 😔💔

3.9 out of 5

Horrible program

2025-02-26

by Hawkhead978

It would be better host not to give points/rewards than to create a program that is so frustrating to use. As soon as you separated your program from my Cebu Pacific account, it has consistently fallen in usability. My suggestion to Cebu Pacific customers: don’t bother. It’s just not worth the added stress. I have been trying for three years simply to consolidate my GetGo account with my new Go Rewards account (I’m which they never gave me an account number but want me to link it to a horribly inconsistent cell phone number) and no one can help me. I have to go to NAIA help desk just to get help. Horrible program and horrible customer support. Again, don’t bother.

Can’t book a flight and Customer service is non-existent

2025-02-27

by Nivla16

Always encountering error to restart or reset password. Trying using their site does nothing too, always says flight unavailable. Why even display it then?

You can try submitting a ticket, but good luck getting a proper response. Other than template answers (asking if you did the basic troubleshooting), there are no other replies addressing your concern. If you look at their social media accounts, they’re being flooded by user complaints too.

Completely useless

2025-02-28

by Tradewinds780

It uses your phone number instead of a member number so if you change your phone number you lose all your points.
It will only send the verification number to your old phone so there is no way to log in or have them send the verification to your email on file.




Have a Problem with Go Rewards PH? Report Issue




Why should I report an Issue with Go Rewards PH?

  1. Pulling issues faced by users like you is a good way to draw attention of Go Rewards PH to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Go Rewards PH customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Go Rewards PH.


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