Contact Marshall Gateway Support
Published by Marshall Amplification plc on 2024-03-05 About: Marshall Gateway is a remote control and device management app for use with
Marshall CODE Series amplifiers.
Connection with CODE is via Bluetooth Classic
for streaming audio from your music library and Bluetooth LE (iPhone 4S or
later, iPad 3rd Gen or later) for real-time control of your amplifier settings.
How to Contact Marshall Gateway Customer Service/Support
Listed below are our top recommendations on how to get in contact with Marshall Gateway. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Marshall Gateway. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Marshall Amplification plc
100% Contact Match
Developer: Marshall Amplification plc
E-Mail: [email protected]
Website: Visit Marshall Gateway Website
58.82% Contact Match
Developer: Zound Industries International AB
E-Mail: [email protected]
Website: Visit Zound Industries International AB Website
Reported Issues: 4 Comments
By Michael Slater
1 year agoApp says no Internet connection and won't allow log in or viewing others presets in cloud.
By efgrammiv
Bad Bluetooth connectivity
I would love to give this a better rating because the amp is awesome.. but the App has the worst Bluetooth connection issues ive ever dealt with.. works for my i phone 6 but only if its within 2 “ otherwise it loses connection... so I tried using my ipad and it wont connect to the amp in the app bluetooth connects.. but the amp isnt connecting in the scan for amp window... so your app is not compatible with your products... its driving me friggin crazy and i feel like ive been ripped off... anyway hope this issue gets resolved last update was in 2016. May just sell it and quit dealing with Marshall all together.
By Route 40
DO NOT UPDATE FIRMWARE
This is ridiculous. This app has been broken for over a year. I bought a CODE25 and used the app, and it was incredible over Bluetooth. But I updated firmware and it will not connect at all now. I've researched the problem because tons of people are having the same issue. Every time Marshall responds saying they're working on it but still there have been no updates. I even saw instances where Marshall representatives told them to return the amp to the store. I bought my amp with the intention of using this app and there's been nothing done about the problem. Horrible customer service.
By RMSMKE
Frustrating!
This would be AMAZING...if the app and amp could stay connected, or if I could use my iPad instead of just my phone. I tried everything I could find online and it won’t connect to my iPad. I was forced to used my phone, but it keeps disconnecting, irritating when you’re trying to adjust settings for sounds and have to start over and over and over. FIX THIS CRAP!
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