Next DB Navigator Status

Last Updated on 2023-06-01 by Deutsche Bahn

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Common Next DB Navigator Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Next DB Navigator app on iOS and Android devices. Solve all Next DB Navigator app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Next DB Navigator iPhone Issues and Solutions

Next DB Navigator iOS app crashes, not working, errors
Next DB Navigator iOS app network issues
Next DB Navigator on iOS has black/white screen

Next DB Navigator Android App Issues and Solutions

Next DB Navigator has errors/crashing/not working
Next DB Navigator server network connectivity issues
Next DB Navigator has black screen

Next DB Navigator iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Next DB Navigator app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Next DB Navigator app crashes or not working on Iphone (iOS):

Close and restart the Next DB Navigator app on iPhone
Update Next DB Navigator app to the Latest Version for iOS
Uninstall and reinstall Next DB Navigator iPhone app
Update your iPhone to the latest iOS version

Fix Next DB Navigator on iPhone unable to connect to server/internet connection issues::

To resolve Next DB Navigator network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Next DB Navigator black/white screen (blank screen) on iPhone:

Follow the Next DB Navigator iOS app troubleshooting guide Here →

Next DB Navigator Android App Issues and Solutions

Fix Next DB Navigator not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Next DB Navigator app issues:

Force Stop the Next DB Navigator App
1. On android, goto "Settings" » click Next DB Navigator app. » click "Force Stop".

Update Next DB Navigator to the latest version on PlayStore

Clear Next DB Navigator App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Next DB Navigator app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Next DB Navigator.

Fix Next DB Navigator unable to contact server/ Next DB Navigator internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Next DB Navigator » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Next DB Navigator » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Next DB Navigator on android.

Solve Next DB Navigator black/white screens issue on Android:

Follow the Next DB Navigator android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deutsche Bahn, developers of Next DB Navigator.

Verified email

Contact e-Mail: [email protected]

About this app

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