Curb Driver Reviews

Curb Driver Reviews

Published by on 2024-09-17

🏷️ About: Curb Driver is a rideshare app that offers a driver-first experience. It provides flexible hours, higher tips, daily payment options, 24/7 live support, health-conscious guidelines, and car rental options in select markets.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
75.5%

🙄💅🫥 Neutral
13.5%

😎👌🔥 Positive experience
11.0%

~ from Justuseapp.com NLP analysis of 172 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Notifications when a ride is near

- Professional drivers and tour guides can use the app



Read 6 Customer Service Reviews 👿🤬😡😠💢😤

3.6 out of 5

Application is horrible

2022-06-20

A lot of bugs. I get to passengers house and can’t press on location, it tells me I’m too far away. Sometimes I receive a notification that there is a ride near me when I open CurbDriver there nothing inside... then after a little while a get message that the time is expired. Makes it super hard to work and make money. You waste a lot of time waiting for the trip and once they send you a trip you can’t accept it because the application lags and it doesn’t show you the trip. I’m using the lates iPhone. Have no issues with internet at all, phone has no problems as I brought it to apple tech support. Never had any issues with any other app but this. Fix it pls I’m sure you can handle 1 app...

The entire curb team

2022-07-21

I am lost of words of how bad and horrible this team works. I have been having issues setting up my account and they offer zero assistance, every time you call them to your issue its like they have a sheet on their desks to answer the same way, support team, tech team and all others. Nobody helps and they really dont care. Its been 3 weeks and they still didn’t solve my issue. Above all that they give you an attitude. If there was a zero star option or negative stars id be giving it to them.

Good luck getting paid!

2022-08-22

I was missing a couple of days of payments. Called Curb and got someone whose accent I could barely understand. He attempted to explain something about a dispatch fee being deducted, but couldn’t elaborate. I got off the phone even more confused than before.

I’m a professional driver and tour guide who deserves much better than this. I think I’ll just use Square to process my credit card sales. I’ve NEVER had an issue with Square.

Where is my money?!!

2022-09-23

Don’t waste your time or gas with CurbDriver! Weeks later and I’m still getting the run around trying to get paid! You’ve been warned!!

Bad

2022-10-24

This is f@@king scam company in nyc ... they just use driver ...😡...i drive 90 min 11 miles they pay only 24$ 😡😡😡

4 errors - 17 aug 2020 update

2022-11-25

So far I found 4 error on the new version, FIX IT for god sake.

1. Even when i am offline, it keeps buzzing for the new trips (Android version)

2. after getting a trip offer when it expires , it continuously keeps ringing, you have to restart CurbDriver to stop the ringing (iOS version)

3. When a trip offer comes, it shows the full pickup address and dropoff address, but after “rider in car” it shows a partial dropoff address, you have to go back to see the trip offer to find out the full address (both iOS and Android)

4. The background location tracking is destroyed, after finishing a trip the software keeps giving trip offer in previous location. For example, if you started from queens and dropped off someone in Manhattan, the software gives you trips from queens. It takes 10-15 min for the software to get your current location, even after that when it gives you trip offers nearby, it thinks you are too far and gives the trip to someone else, for example i was in front of a passenger, I got the offer, it said 1 min away but someone from 9 min away got the trip, since I was on the location, I kept waiting and when the other driver came,he told me he got it from 9 min away, so your tracking in background is F up (both iOS and Android)

FIX IT NOW, CAN’T WORK

Who made the updates? bunch of teenagers?



Is Curb Driver Safe? 🤗🙏


No. Curb Driver does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 172 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for Curb Driver Is 12.7/100.


Is Curb Driver Legit? 💯


No. Curb Driver does not seem legit based on our analysis. This conclusion was arrived at by running over 172 Curb Driver User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Curb Driver Is 28.3/100..


Is Curb Driver not working? 🚨


Curb Driver works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Curb Driver? Post a Review




Features

- Flexible hours: Drivers can take trips whenever and wherever they want without being deprioritized.

- Higher tips: Passengers have a default setting for tips, and drivers keep the whole amount.

- Daily payment options: Drivers can choose to get paid daily, weekly, or monthly.

- 24/7 live support: Drivers can get help via chat, phone, email, or in-person at Driver Success buildings.

- Health-conscious guidelines: Curb Driver follows all local and federal laws regarding mask and sanitary guidelines.

- Car rental options: Drivers in select markets can rent a car through Curb Driver.

- Communication: By downloading the app, drivers agree to receive communications from Curb, including push notifications, and allow Curb to collect their device's language settings. Drivers can opt-out of push notifications through their device settings.

  Customer Service/Support
Developer:
Curb Mobility, LLC


Website:

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