- Video calls: The app allows users to make video calls to their incarcerated loved ones, just like Skype or FaceTime.
- No scheduling needed: The Visit Now feature allows users to video visit without scheduling, making it quicker and more convenient.
- No upfront costs: Users are only charged for the actual duration of the visit, with no upfront costs.
- No connection fees: There are no connection fees, and users are only charged for the actual duration of the visit.
- No penalties: There are no penalties for missed visits, and users are only charged for the actual duration of the visit.
- No minimum/maximum costs: There are no minimum or maximum costs, and users are only charged for the actual duration of the visit.
- More flexibility: Users can visit remotely, when it’s convenient for them and their busy lives.
- Less calls to customer service: With the Visit Now feature, users don't need to schedule visits, so there are no penalties for missed visits, and they can spend less time with customer service and more time visiting.