EmployeeForward app not working? crashes or has problems?

EmployeeForward Status

Last Updated on 2018-07-07 by Harpers Data Services, Inc.

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Common EmployeeForward Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EmployeeForward app on iOS and Android devices. Solve all EmployeeForward app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EmployeeForward iPhone Issues and Solutions

EmployeeForward iOS app crashes, not working, errors
EmployeeForward iOS app network issues
EmployeeForward on iOS has black/white screen

EmployeeForward Android App Issues and Solutions

EmployeeForward has errors/crashing/not working
EmployeeForward server network connectivity issues
EmployeeForward has black screen

EmployeeForward iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EmployeeForward app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EmployeeForward app crashes or not working on Iphone (iOS):

Close and restart the EmployeeForward app on iPhone
Update EmployeeForward app to the Latest Version for iOS
Uninstall and reinstall EmployeeForward iPhone app
Update your iPhone to the latest iOS version

Fix EmployeeForward on iPhone unable to connect to server/internet connection issues::

To resolve EmployeeForward network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EmployeeForward black/white screen (blank screen) on iPhone:

Follow the EmployeeForward iOS app troubleshooting guide Here →

EmployeeForward Android App Issues and Solutions

Fix EmployeeForward not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EmployeeForward app issues:

Force Stop the EmployeeForward App
1. On android, goto "Settings" » click EmployeeForward app. » click "Force Stop".

Update EmployeeForward to the latest version on PlayStore

Clear EmployeeForward App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EmployeeForward app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EmployeeForward.

Fix EmployeeForward unable to contact server/ EmployeeForward internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EmployeeForward » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EmployeeForward » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EmployeeForward on android.

Solve EmployeeForward black/white screens issue on Android:

Follow the EmployeeForward android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Harpers Data Services, Inc., developers of EmployeeForward.

About this app

this app Mobile provides access for employees of Harpers Payroll clients to selected corporate documents as well as payroll and HR features. Simply sign in using your current this app. * When you log in you may not have access to all the features listed(*). For any questions contact your Payroll or HR Administrator. You will only see these features if enabled by your employer.