SVAKOM app not working? crashes or has problems?

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27 User reports:
App has problems
 User reports 27

⚠️ Most reported problems ⚠️
Not working
58.8%

Something else
20.6%

Audio
8.8%

Login
5.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of SVAKOM Problems 🔥

- Music doesn't load up

- App crashes when selecting music option

- Syncing of music from iTunes doesn't work

📋 7 Reported Issues:

A
Amai 2024-09-18

Product: Edeny Problem: Using the product with the app doesn't change to any other mode, says battery is completely gone even tho it's charged, sometimes it stops moving even tho it says there's a program going.

V
Victoria 2023-12-11

I just got a Pulse Lite Neo and the Bluetooth keeps disconnecting:/ I've seen this is a common issue for others.

T
Tamara 2023-09-16

Music mode doesn't work. It says "authorization not granted" but I can't grant that anywhere

B
Beth Allan 2023-05-02

App says it connects to itunes but in actually it doesn’t. False advertising

⚠️ Troubleshoot | Report Issue ⚠️
L
Leo 2022-09-12

Wife’s toy turns on and works but when we switching the vibrations mode to the music the app crashes

H
Harmony 2022-08-29

My Phoenix Neo is not connecting to my svakom app

V
Vennette Louw 2022-04-18

My Svakom emma neo wand is switching on but won't vibrate. It connects to the app, and even the Led light comes on and flickers when changing the vibration settings, but the toy does not physically vibrate. Its extremely Frustrating, please help?

Showing 1-7 of 7 reported issues:

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Common SVAKOM Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. SVAKOM iPhone Issues and Solutions

  2. SVAKOM Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: customer-service@svakom.net

Website: 🌍 Visit SVAKOM Website

Privacy Policy: http://svafile.foyinonline.com/8dbb7d5b38346610836e.html/privacy.html

Developer: SVAKOM Design USA LTD




‼️ Outages Happening Right Now

  • Apr 13, 2025, 08:58 PM

    a user from Åker, Norway reported problems with SVAKOM : Not working

  • Apr 09, 2025, 02:06 AM

    a user from Sainte-Agathe-des-Monts, Canada reported problems with SVAKOM : Not working

  • Mar 27, 2025, 03:44 AM

    a user from Vancouver, United States reported problems with SVAKOM : Audio

  • Mar 04, 2025, 09:47 AM

    a user from Kouvola, Finland reported problems with SVAKOM : Not working

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