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⚠️ Most reported problems ⚠️

Not working
75.0%

Something else
12.5%

Audio
3.6%

Login
3.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SVAKOM Problems 😠👌🔥

- Music doesn't load up

- App crashes when selecting music option

- Syncing of music from iTunes doesn't work

  7 Reported Issues: 😵🆘🛟🚨📢

Amai
2024-09-18

Product: Edeny Problem: Using the product with the app doesn't change to any other mode, says battery is completely gone even tho it's charged, sometimes it stops moving even tho it says there's a program going.

Victoria
2023-12-11

I just got a Pulse Lite Neo and the Bluetooth keeps disconnecting:/ I've seen this is a common issue for others.

Tamara
2023-09-16

Music mode doesn't work. It says "authorization not granted" but I can't grant that anywhere

Beth Allan
2023-05-02

App says it connects to itunes but in actually it doesn’t. False advertising

Leo
2022-09-12

Wife’s toy turns on and works but when we switching the vibrations mode to the music the app crashes

Harmony
2022-08-29

My Phoenix Neo is not connecting to my svakom app

Vennette Louw
2022-04-18

My Svakom emma neo wand is switching on but won't vibrate. It connects to the app, and even the Led light comes on and flickers when changing the vibration settings, but the toy does not physically vibrate. Its extremely Frustrating, please help?

Showing 1-7 of 7

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Common SVAKOM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SVAKOM app on iOS and Android devices. Solve all SVAKOM app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. SVAKOM iPhone Issues and Solutions

  2. SVAKOM Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Svakom Design USA Limited, developers of SVAKOM.


Verified email ✔✔

E-Mail: customer-service@svakom.net

Website: 🌍 Visit SVAKOM Website

Privacy Policy: http://svafile.foyinonline.com/8dbb7d5b38346610836e.html/privacy.html

Developer: SVAKOM Design USA LTD




About this app

With SVAKOM, you can enjoy the endless pleasure in any place and any time to explore more thrilling experiences.  SVAKOM supports eight languages, including Chinese, English and Japanese etc.. 1.  Toys can be controlled by SVAKOM via mobile phone.  It connected with the phone via bluetooth and could be used in multiple occasions.  Tap to choose the mode and slide to adjust the intensity.  Support 10+1 modes including this app intelligent mode.