Contact Hearing Remote Support
Company Name: Sonova AG
About: The Hearing Remote app is a remote control for your hearing aids including
timely notifications to help you learn how to use and care for your
devices.
The Hearing Remote app allows you to:
- Control volume
- Change
programs
- Mute and unmute
- Personalize the sound of your hearing aids
using a 3-band equalizer *
- Receive remote adjustments sent from your hearing
health care provider through remote adjust*
- Cho.
Hearing Remote Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: unitronproductmanagement@gmail.com
Website: 🌍 Visit Hearing Remote Website
Privacy Policy: https://www.unitron.com/global/en_us/legal-notice-app.html
Developer: Sonova AG
4 Most reported problems 😔💔
The hearing aid remote app won't load it just crashes with a run time error.
Nothing but problems
by Wtemlnlvrs
Worst app I’ve ever used. I downloaded this because my grandfather needed to be able to control his hearing aid volume with something he could see instead of the buttons on his hearing aids. It was easy to connect to Bluetooth, but that’s not rocket science.
The issue comes in when the app decides to change the single slider with a double slider FOR NO REASON. It was confusing for him and his wife as well as being difficult to resolve. It gives you the option to change it back to one slider or change it to two, that’s true. The issue comes in when the app arbitrarily decides to change to a double slider when the selection mode is not activated. It doesn’t give a reason as to why it changes it and it doesn’t seem to have a pattern.
I would not recommend this app to anyone who has issues with technology. I’ve had an iPhone for 10 years and I struggled with figuring out how to problem solve this app.
One redeeming feature: it was completely free. We had to purchase a $285 hearing aid remote from the dealer just to be able to function. Seriously, whoever programmed this needs to rethink the structure. Hope y’all have better luck than we did.
Scratchy phone calls and …
by Grandma Nicki
My instructions to close the adaptive Bluetooth were supposed to fix that, but no go. I’m gave that button seems to turn itself back on. Ive deleted the app are re-downloaded it several times it keeps telling me I cannot access the adjustments because Bluetooth isn’t working- when in fact it is: aids are pairs to my phone!
Very poor
by Tomvernstrom
App very difficult to pair to hearing aids, when they do connect they don’t stay connected , when they are connected most of the functions don’t work ie,volume control equalizer etc. waste of time messing with it
Have a Problem with Hearing Remote? Report Issue
Why should I report an Issue with Hearing Remote?
- Pulling issues faced by users like you is a good way to draw attention of Hearing Remote to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hearing Remote customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hearing Remote.
