DAK app Status

Last Updated on 2025-05-13 by DAK

I have a problem with DAK app

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⚠️ Most reported problems ⚠️

47.1%

Not working

35.3%

Account

11.8%

Connection

5.9%

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Common DAK app Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve DAK app network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the DAK app App
1. On android, goto Settings » DAK app » click [Force Stop]

Clear DAK app App Cache and Data:
1. On android, goto Settings » Apps » DAK app » Storage » click [Clear Data] option. This clears both data and cache.
2. restart DAK app.

On android, goto Settings » Apps or Manage Apps tab.
Click DAK app » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto DAK app » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch DAK app

100% Contact Match

Developer: Mobile-Team der DAK-Gesundheit

E-Mail: mobile@dak.de

Website: 🌍 Visit DAK App Website

50% Contact Match

Developer: Mobile-Team der DAK-Gesundheit

E-Mail: mobile@dak.de

Website: 🌍 Visit DAK Pflege-App Website

Mar 17, 2025, 07:11 PM
a user from Hamburg, Germany reported problems with DAK app : Account
Mar 09, 2025, 09:57 AM
a user from Berlin, Germany reported problems with DAK app : Login
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