Are you having issues? Select the issue you are having below and provide feedback to Citrix Secure Access client.
- User entry fields are not selectable on iPad.
- Tap zone for user entry fields is too small on iPad.
- Devices fail to connect and users are prompted with error messages.
- Upgrading to version 1.0.4 causes loss of existing tokens and VPN configuration.
- App crashes when trying to scan QR code on iPhone XS Max with iOS 13.1.3.
Complete guide to troubleshoot Citrix Secure Access client app on iOS and Android devices. Solve all Citrix Secure Access client app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Citrix Systems, Inc., developers of Citrix Secure Access client.
Citrix SSO enables secure access to business critical applications, virtual desktops, and corporate data from anywhere at any time, providing an optimal user experience with the Citrix Gateway appliance. Credentialed access to a Citrix Gateway version 10. 5 or later. Please contact your organization’s IT group for connection information. - English, German, French, Spanish, Simplified Chinese and Japanese.