Contact Pixomatic - AI Photo BG Eraser

Contact Pixomatic Support


Company Name:

About: Want professional-grade photo editing at your fingertips? There’s no training
needed! Pixomatic will help you elevate your images and create captivating
compositions with a full range of photo-editing features. You’ll be able to
remix and reimagine your pics like the professionals with our digital photo
editing app.



Pixomatic Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Conceptiv Apps LLC



Verified email ✔✔

E-Mail: support@pixomatic.us

Website: 🌍 Visit Pixomatic Website

Privacy Policy: https://support.bendingspoons.com/privacy.html?app=4976181659498290049

Developer: Mobile Heroes




Privacy & Terms:

https://conceptivapps.com/eula.html






20 Most reported problems 😔💔

4.6 out of 5
Misty Sebert
2024-02-12

I canceled this subscription September 17 2022. Since then this company for OVER A YEAR has randomly tried to bill me, sometimes with transactions successfully going through. I spend hours fighting with card company to get refunded the fraudulent charge from pixomatic. I just saw today they tried to bill me 79.99!!! That was flag as fraud thankfully. WTF! I canceled this pixomatic app 2022 and over a year later still fighting to have them stop charging me random amounts. I don’t use this app. I canceled this app and have proof of the cancellation sept 17 2022. Stop fraudulent charging my account!!! Please. Stop.

FRAN CHRISTIAN
2024-01-01

I'm having same problem as everyone else I was charged $29.99, and did not authorize this. I don't have pixomatic account, Google play has no history of me ever having a subscription. I would like a refund please.

Kyle West
2023-07-05

I was wrongfully charged and have not been able to cancel my subscription. I am not happy and need either a refund or at the very least assistance canceling the app

Wendy Richker
2023-02-01

I signed up for a free trial, but I was never able to use Pixomatic successfully. I tried to cancel the subscription, but was unable, despite trying all the methods indicated online. After many efforts, I think I was finally able to cancel today, but I want to be refunded the fees I was charged for the subscription that I could not use. If I don't receive a response, I will dispute the fees with my credit card.

Zoe
2023-01-23

I need to cancel this app

Nat
2022-12-31

I thought I canceled it so I deleted my account and uninstalled the app. But I got a charge from it today. I've checked all my accounts and they all say NO SUBSCRIPTIONS But I still get charged

Mayra
2022-12-30

Has anyone figured out how to cancel this app? This app is fraudulent you get 7 day trial period and then can't cancel it anywhere!! And service email doesn't work!!!

Tiffany Bishop
2022-11-30

I am subscribed for the seven day trial and on the seventh day before the day ended I was charged $29.99. I canceled my subscription, but it is forcing me to keep the apps services for one more year and does not give me an option to refund my money and cancel my subscription completely. I would like to have no opportunity to use the app I would like my $29.99.back. If nothing is done, I will dispute at my bank

Heather L. Rydeen
2022-11-22

I have been trying to cancel my subscription. I have not used the app and I have been charged 31.95 three times now!! How do I get a refund and cancel this subscription?????????????????

Jocelyn
2022-09-15

I have cancelled the subscription and I am still getting charged $7.99 EVERY month! I want all of my money back that I keep getting charged!

Mary Harvey
2022-09-09

my free trial to Pixomatic ended on July 13 however I was charged for July and August. The subscription was never started therefore I shouldn’t have had to cancel it, but I did cancel it through Apple yet they still charged me for two months at least July and August

Rebecca Pfennig
2022-06-19

I canceled my subscription to Pixomatic during the free trial window (effective 3.13.22), but was charged $7.99 a month on 3.18, 4.18, 5.17 and 6.17.

Shelly Sullivan
2022-05-27

It is a 7 day free trial and you say your an cancel anytime, however, you can’t cancel until AFTER the 7 day period and your credit card is charged. This should be against some law! I would like a refund of my $7.99!!

Natasha Owens
2022-03-13

I cancelled my subscription and it still charged my card 8.99 I need a refund

Donald G Conner
2022-02-25

Spent the last two hours trying to cancel.Nothing they say to do seems to work.

Kim Piper Bartasavich
2021-07-29

I have been trying to cancel my free 3-day trial and can't figure out where to do that. I already got charged $29.99 and it's not even the end of the day. Please refund my $29.99 and cancel my subscription. Kim Piper Bartasavich ORDER ID: MX5LQ14HY5 DOC NO: 160457399509

Benard Acquah-Imbeah
2021-06-26

Just signed up but how do I use the product?

Loved it at first Hate it now

2022-08-25

by Wdboss7781

So I got this about a month ago , I absolutely loved it I work at a car dealer and I was able to use the magic cut feature which was great and I was able to go to our website and use that feature so that I can combine the cuts with different backgrounds for our social media pages and the app just got an update and it is really bad . When I go to use the photo I select the pic becomes blurry enough to where I can’t use it . And the save features are horrible now after the cuts they would go straight to my camera roll now I have to go through like 3 steps to just get to the pic . Horrible app now I want my money back

DONT DOWNLOAD

2022-09-01

by Ohxitsoyohovohc

If you’re trying to use this app because of its free trial features, DONT! Once you decide you’re done with the app, they make it next to impossible to cancel your subscription, leaving you with a monthly bill of 8 dollars that is unauthorized! I’ve gone through the app, app store and even the website to make sure it’s not error on my end but each one said im not subcribed , yet i woke up to an authorized charge to my account . FIX THIS! and i want my money back . On top of that, they keep responding with go into your apple id , did that! the subscription isn’t there for me to cancel which so many other people have been saying ! it’s a SCAM.

Key feature requires subscription

2022-09-08

by Happygrape

The marketing is misleading. The magic filter is surprisingly effective at removing a person from the background, but that’s a key feature missing until you pay and in the free version the background removal tool works very poor. This app also does that misleading trick where they make the gray close button exactly the same brightness as the orange background and you can barely tell that you can use the app without subscribing. So don’t bother unless you intend to pay. I don’t mind apps charging money, but I do mind when they are very misleading. For the money, you may as well use Photoshop.


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