CoopCycle app not working? crashes or has problems?

CoopCycle Status

Last Updated on 2024-06-17 by CoopCycle

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Common CoopCycle Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CoopCycle app on iOS and Android devices. Solve all CoopCycle app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CoopCycle iPhone Issues and Solutions

CoopCycle iOS app crashes, not working, errors
CoopCycle iOS app network issues
CoopCycle on iOS has black/white screen

CoopCycle Android App Issues and Solutions

CoopCycle has errors/crashing/not working
CoopCycle server network connectivity issues
CoopCycle has black screen

CoopCycle iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CoopCycle app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CoopCycle app crashes or not working on Iphone (iOS):

Close and restart the CoopCycle app on iPhone
Update CoopCycle app to the Latest Version for iOS
Uninstall and reinstall CoopCycle iPhone app
Update your iPhone to the latest iOS version

Fix CoopCycle on iPhone unable to connect to server/internet connection issues::

To resolve CoopCycle network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CoopCycle black/white screen (blank screen) on iPhone:

Follow the CoopCycle iOS app troubleshooting guide Here →

CoopCycle Android App Issues and Solutions

Fix CoopCycle not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CoopCycle app issues:

Force Stop the CoopCycle App
1. On android, goto "Settings" » click CoopCycle app. » click "Force Stop".

Update CoopCycle to the latest version on PlayStore

Clear CoopCycle App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CoopCycle app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CoopCycle.

Fix CoopCycle unable to contact server/ CoopCycle internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CoopCycle » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CoopCycle » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CoopCycle on android.

Solve CoopCycle black/white screens issue on Android:

Follow the CoopCycle android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CoopCycle, developers of CoopCycle.