Contact Amazon Kids Support

I’m very disappointed. I was really hoping for an app that we could use to download books my granddaughter could have on the plane on our way to France and to read to her while we are there, so that we wouldn’t need to bring dozens of books with us, taking up space and weight. This is not the case. If I turn off my cellular and WiFi access, I cannot reread any books I thought I had downloaded. And I have just read that this app is useless and will not work outside of the United States. This on top of the fact that there does not seem to be a good way to filter through junk books, so that she only selects quality literature has this retired teacher feeling that this is not an app that is useful for our family. I do not want to have to prevent her from selecting the prominent junk books, to get to the actual quality literature. I’m very disappointed!

New to this, but I downloaded it so my son could have access to lots of books to read. We download it and open it, and there are Super Mario Brothers gamer videos. Now our efforts to get him to read have turned into a tantrum. Updated: I spent a while on the computer setting up parental controls. However, they didn’t take effect on my child’s account on the iPad. So I spent the time to set them up on the iPad. Still not working. I can’t get him to read when there are a bunch of tv shows for him to scroll through before getting to the books. Now I’m trying to cancel the subscription. It’s not intuitive, so I looked up instructions. The options are not available within the menus, as it says they should be. What a waste of my time!!

iPhone 12 Pro updated to latest iOS for reference. App is a wonderful idea but it’s broken half the time. It won’t update to show kindle reading progress half the time without resetting the kindle and the phone. Then even then it’s touch and go. When I go to add books from my library only a few are shown. Yeah I’ve played around with the settings and read the FAQ, boards , etc. it’s just buggy. Tried to uninstall and reinstall. Tried on different devices. For a paid service I expected better performance. Probably won’t be renewing my subscription when it runs out if problems aren’t fixed.