Contact Amazon Kids+

Contact Amazon Kids Support

Published by on 2023-10-11

About: Amazon Kids+ is an all-in-one kids’ app for learning and entertainment. Your
children will have unlimited access to over 10,000 kid-friendly movies, TV shows
& books tailored for children 3 – 12 years old.



How to Contact Amazon Kids Customer Service/Support

Amazon Kids+ Contact Information

Listed below are our top recommendations on how to get in contact with Amazon Kids+. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Amazon Kids+. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



50% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Amazon Kids Website

64% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Amazon Mobile LLC Website





Privacy & Terms:

https://www.amazon.com/gp/help/customer/display.html/ref=freetime_ios_dp?nodeId=508088




Reported Issues: 9 Comments

4.5 out of 5

By Shelley Parker

1 year ago

I’ve been trying to get this subscription cancelled but it seems impossible. Please let me know how I can get this cancelled. I no longer want.

By Denise Epstein

2 years ago

How to cancel Amazon kids. Stop billing me. NOW!

By William Welch

2 years ago

Please cancel my subscription! I never wanted it to automatically renew but have been charges $7.46 every month since November. I repeat. Cancel my subscription to Amazon Kids immediately!!

By Ramona Harris

2 years ago

I need to cancel this app but can't seem to figure out how to do it.

By Bonnie Slaughenhaupt

2 years ago

Remove this app

By Qiong Wan

2 years ago

I don't want to renew my amazon kids+ ,thanks.

By Busy teacher in KY


Books can’t be downloaded, can only use if on Internet

I’m very disappointed. I was really hoping for an app that we could use to download books my granddaughter could have on the plane on our way to France and to read to her while we are there, so that we wouldn’t need to bring dozens of books with us, taking up space and weight. This is not the case. If I turn off my cellular and WiFi access, I cannot reread any books I thought I had downloaded. And I have just read that this app is useless and will not work outside of the United States. This on top of the fact that there does not seem to be a good way to filter through junk books, so that she only selects quality literature has this retired teacher feeling that this is not an app that is useful for our family. I do not want to have to prevent her from selecting the prominent junk books, to get to the actual quality literature. I’m very disappointed!



By Please revert app


Parental controls don’t work; difficult to cancel

New to this, but I downloaded it so my son could have access to lots of books to read. We download it and open it, and there are Super Mario Brothers gamer videos. Now our efforts to get him to read have turned into a tantrum. Updated: I spent a while on the computer setting up parental controls. However, they didn’t take effect on my child’s account on the iPad. So I spent the time to set them up on the iPad. Still not working. I can’t get him to read when there are a bunch of tv shows for him to scroll through before getting to the books. Now I’m trying to cancel the subscription. It’s not intuitive, so I looked up instructions. The options are not available within the menus, as it says they should be. What a waste of my time!!



By rooster464


Great concept. Buggy and broken.

iPhone 12 Pro updated to latest iOS for reference. App is a wonderful idea but it’s broken half the time. It won’t update to show kindle reading progress half the time without resetting the kindle and the phone. Then even then it’s touch and go. When I go to add books from my library only a few are shown. Yeah I’ve played around with the settings and read the FAQ, boards , etc. it’s just buggy. Tried to uninstall and reinstall. Tried on different devices. For a paid service I expected better performance. Probably won’t be renewing my subscription when it runs out if problems aren’t fixed.




Have a Problem with Amazon Kids+? Report Issue

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Why should I report an Issue with Amazon Kids+?

  1. Pulling issues faced by users like you is a good way to draw attention of Amazon Kids+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Amazon Kids+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Amazon Kids+.


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