UKG Ready Reviews

UKG Ready Reviews

Published by on 2024-10-11

🏷️ About: The UKG Ready™ mobile app (formerly known as Kronos Workforce Ready) is a mobile application that connects you to all your HR, payroll, talent, and time needs. It allows you to access information and accomplish tasks anytime, anywhere, making it easier for you to balance your work and life.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
43.1%

😎👌🔥 Positive experience
37.7%

🙄💅🫥 Neutral
19.3%

~ from Justuseapp.com NLP analysis of 27,311 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Better understanding of benefits, paid time off and weekly hours accounts

- Easier to use and improve as time matures

- View PTO balances and make requests

- Review historical paystubs, view time card, review benefits

- As a administrator, able to make edits and run quick reports

- Easy to use and quite enjoyable



Read 32 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

Auto Log off

2022-05-21

I have UKGReady to clock in and out for work. The issue that I have with it is that logging in is too annoying. First, there is no way that I’ve figured out to keep me logged in after closing UKGReady , so I have to log in every single time if I want to clock in and that just wastes time and adds unnecessary steps. Secondly, it forces us to change passwords every month or so. I understand that we should change passwords regularly, however it is becoming more of a hindrance to constantly come up with new passwords so frequently. I know it’s a security issue, but it has made using UKGReady more difficult and infuriating to deal with. It’s more concerned about people signing in than my bank is and I honestly don’t think people will care about my pay stubs as much as they would to get into my actual bank account. My point is, as far as logging off and changing passwords goes, those should be things the user does at their own time. Not something forced upon by UKGReady . Or at least give us the option to change that. Please and thank you.

Maybe easy for the management, but not for the average employee

2022-06-22

Cumbersome and generally there is a signal problem in bad weather from remote device use. Some of us actually live in the mountains, not near town.
The scheduling seemed to have disappeared on this account. Maybe it shows again later?
Maybe the employee is terminated and doesn’t know yet? If checklist shows complete on employee Kronos here, the office shows some unknown requirement on the checklist is yet undone. Somehow there seems to be a digital incoordination, which could erode trust or faith by an employee (not me I’m hanging in there and wish to help). Next season will be easier to onboard once the little glitches work out. But for now, this is not a popular way to get assignments nor conduct messages. Thank you for listening to your surveys, please.

One star because I’m repeatedly asked to review and it keeps logging me out of my account.

2022-07-23

I’m giving UKGReady a one star for 2 reason:

1. It is constantly reminding me to leave a review even though there is an option to not leave a review. Which I keep selecting. Get the point. I don’t want to leave a review. The only reason I am leaving is because I’m venting my anger.

2. It keeps randomly logging me out and When it’s time for me to clock out I have to remember the password. Which I don’t remember because I’m always logged in and I’m forced to change my password every 3 months. (An app like this doesn’t need to change a password every 3 months). When I tried to recover my password it automatically locked me out of my account. I waited 30 minutes to try again and still am locked out even when I try and do a password recovery.

I’ve never liked UKGReady .

Broken app

2022-08-24

UKGReady is billed as a companion app. It fails to let me log in. Instead of one app to handle timekeeping you need to log into two app. The “pro” app works fine and is able to log in but the “ready” app fails to be ready for quickly accessing time keeping functions. Especially for something as critical as clocking in and out. Doubly so for states with labor laws that penalize for missed lunches and clocking out late for mandated breaks. Just combine the two apps. Logging into two apps to only need to use one is not conducive to efficient workflow or happiness of employees forced to use shoddy HR software.

Poor navigation

2022-09-25

I’m needing to approve timesheets and UKGReady is horrible. It sorts by employee ID by default instead of last name...who does this??? The default should be last name.

Then, after pulling up a timesheet to review and edit, you cannot go back to your sorted list and have to start over again... one by one. I have 100 employees to review and UKGReady will take me hours to do instead of the laptop which will take 20 minutes.

Why does the view default to the current month instead of current week? Why does it default to ID instead of last name? Why can’t you go back to your list after reviewing a timesheet instead of having to start over again? Why can’t companies hire competent programmers?

Daniel M

2022-10-26

Worst app I have used. Slow to load between selections and it is constantly giving me error messages prompting me to enter my password. And then after entering the password saying you must contact an administrator to log back in. In which case it’s someone from HR at work. What a nuisance and what a waste of time. And we are told to use UKGReady to request time off and sick time when it doesn’t even function properly! Non of my banking apps are as difficult or annoying to log in to as UKGReady. I wish I had four hands so I can give UKGReady 4 thumbs down 👎👎👎👎. Seriously though, fix the log in issue please. Thank you.

Ehh

2022-11-27

With this being a payroll app, it needs to be simple where anyone no matter their age can use it. Doesn’t matter how many times I show someone how to work it, they always come back saying they still don’t understand how to use it. I have been telling them lately to not use it and go online maybe that would be simpler for them. They still have issues. Personally I don’t care for either one, I don’t use UKGReady myself except to do a quick check on something. So , Eh!, I only use it because I have to, otherwise I’d change the whole platform to simplicity. Whatever!

This app is broken

2022-12-28

If you exit out of UKGReady by pressing home on your phone, UKGReady will log you out about 50% of the time, regardless of you select Keep Me Signed In. When you enter back in to UKGReady after being logged out, UKGReady takes you to a screen that informs you that you have been logged out. From there, there is no way to log back in. You actually have to go round about to hard shut down the program and then reopen it in order to get to the log in screen. If you routinely have to shut an app down in order to access it, that app is broken.

Clunky at best.

2023-01-29

For starters, I’m sure that my company hasn’t loaded everything on the front end that needs to be, but I still seem to have issues getting to the information that I need, it’s just not clear on the pathways.
Another issue I’ve continually had is the notifications. Every time I go in to read a message, when I click on the message it instantly disappears. It still shows I have a message, and if I switch tabs and back, it’s there again. And if I try to open the message, gone.
And to top it all off, what’s with the turtles??

App with potential that needs some major fixes

2023-03-02

I really have had high hopes for UKGReady, I think it’s got potential and I like the fact that it’s similar to the website on one hand and the other hand I wish it was more of a native app and not merely a skin over a website. UKGReady looks like a screen scraper app that simply has a shell with a browser behind it. There are some critical issue that they need to fix quickly.

1. There are too many times when you go to do functions such as request time off, when you only get half of the screen I have seen this multiple times on multiple devices. So for example when you pick the accrual type we have over five, but only 3 show even though you have 70% of the screen still available.

2. Or, when you finally can to the part where you start the request for time off, 80 to 90% of the time you can’t get the bottom half of the screen in fact if you hold your finger over it sometimes it will appear and then disappear it is really buggy and I wish they made a true native app but regardless of that it needs to be resolved ASAP.

These and similar issues prohibit functionality and people using UKGReady like it should be used.

Review

2023-03-31

UKGReady is very informative if you could actually navigate it easier. The past several times trying to login the facial recognition would not even come up even after several times entering my login info and the window for the facial login saying it is enabled would pop up.

When it was time for benefits renewal new docs would show right up but to actually change or keep the same I had to actually navigate the already difficult app.

Worse after recent update

2023-05-02

UKGReady tends to lock and won’t open until I power down and restart the phone. This is very tedious and a significant burden given the fact it is how we clock in and out for work! The information available to us is ok, but again, it isn’t so easy to access previous time cards and hours without scrolling and digging through multiple screens. Overall… meh.

Complete but not intuitive

2023-06-02

It feels like UKGReady was designed by an HR department. While it has plenty of functionality (even an ical/Google RSS link to auto add your work schedule👍🏻), it is quite difficult to navigate and difficult to review.

To the devs, I would strongly recommend hiring a design/UX firm. Regularly used functions are hidden, looks/acts like a spreadsheet, notifications need work, small buttons, etc.

E.g. my company asks everyone to review and correct their timesheets for missed clock-ins/outs. You have to manually expand and review each day, compare to original schedule, figure out what is missing, then dig for the option to send a change request.

Since the schedule is already IN UKGReady , there should be a simple algorithm that highlights days that are outside those hours for review/approval. And if there’s an odd number of punches on any day… likely a missed punch. Day should turn red, notification, whatever.

Again, seems to have features but they are NOT user friendly. Needs improvement

pls fix!!

2023-07-04

so my employer uses UKGReady for clocking in/out and also scheduling. we recently moved to using keny for scheduling but its so messy for reasons that i will list below and it would be nice if they could be addressed.
1. when i click on details, i cant see where i am working. i have to click on the icon that schedules a cover request to see where i am going to work at which is very inefficient.
2. when looking at open shifts, you should be able to see ALL open shifts that day and not just the ones in the scheduled availability that you have provided.

thank you

Barely functions and has to many nags

2023-08-04

Clocking in should be a simple punch not have to go through a login then select the day then select the time and then verify the time again. App wastes valuable time every day and doesn’t handle midnight well at all.

And not to mention how little security UKGReady has when it logs out gives login screen but a simple close UKGReady and re-open it brings right back to logged in. Granted this saves a few seconds by not having to enter 64 character user name with 32 character password twice a day.

Takes too long to load

2023-09-05

The previous app we used to log in and out took a few seconds to load. This one requires facial recognition or full login every time I use it and takes about a minute to load before I can clock in or out. I would like to see something more time efficient.

Functional and powerful

2023-10-07

A lot of the complaints about UKGReady are related to settings set by your organization. I know because I set them up for my work.

UKGReady works great. I use it to view PTO balances and make requests, review historical paystubs, view time card, review benefits.

As a administrator, I’m able to use it to make edits and run quick reports when I’m not near my computer. I would recommend as a functional alternative to powering on the computer.

Worried

2023-11-07

Being computer illiterate as I am, from the 80s, and knowing UKGReady would directly affect my pay check, on might would understand my problem. Not only was I incorrect about my assumptions, but found this program was not only easy to use, but quite enjoyable!!!!!
My wife is so proud of me for finally moving into the modern times-if an do this-ANYBODY CAN!

Pretty simple and better control understanding

2023-12-09

Better understanding with my benefits, paid time off and weekly hours accounts. Always had to contact someone in person all the time and sometimes could take a few days for results. I planned vacation time for the Thanksgiving holiday and I planned for 7 days off but only 3 days paid plus holiday. The approval is paying me 7 days off paid. I’m sure this will be come more feasible to use and improve as time matures .

Convenient time card tracking

2024-01-09

Easy to use time card tracking. It’s especially good when you log in and out several times in a day (as when working from home). The one thing I would add is the ability to see my time stamps, not just cumulative hours per day.

need to force quit the app to use

2024-12-17

After each use when I reopen UKGReady it logs me out and takes me to a sign in screen. Have to force quit UKGReady almost every time I use it. Job #1 should be that it can actually be opened up and used to clock in and out without hassle.
Also, please (once the bugs are sorted out on the phone version) release an Apple Watch version, at least to clock in and out.

Update has me screwed

2024-12-17

With the latest update, I am unable to even log in. Tells me it’s invalid and then locks me out. That’s happened approximately 17 times, just today. The only option I’m given is to change my password. Once changed, it goes back to being “invalid”. My agency relies on UKGReady, and the administrator is at her limit with the nonsense of UKGReady not even working.

Issues viewing paystub and login issues

2024-12-17

Having a major issue with trying to view my paystubs it will jot allow me to. Also about 50% of the time i get an error and makes me reenter company info like its my first visit and thar a pain please fix esp the paystubs issue where it wont open to view even dl UKGReady it says i need and it dont work now idk why all the sudden you need a different app to view them in pdf other apps make you use pfd and dont require special apps to open and UKGReady never did until recently fix fix fix thanks

New update did not fix using the iphone xsmax

Change password?

2024-12-17

I keep getting pestered to change my password every so often. Can’t find where to do it in UKGReady .

Figured it out then it was all changed up

2024-12-17

I had it figured out on my phone then it changed and I was all messed up. I can’t get the calendar to pop up where I can select which day I want to ask off for. It only shows the current day!!!😡

Color scheme

2024-12-17

We had to download the new app for our work. It’s s OK , however when you are reviewing your timesheets, the background is so light you can’t read the numbers unless you have a pair of magnifying glasses. Can you improve this?

Wow! most intuitive time keeping mobile app

2024-12-17

So easy to do things I need to do quickly and I didn’t even need training or user guide.

Modern Workforce

2024-12-17

UKGReady is a huge time saver for my team, especially the younger workforce who expect this type of option from their employer.

Awesome employee self service

2024-12-17

I love using UKGReady to request time off, check my pay stubs, and make changes to my personal record (address, direct deposit, etc...). I used UKGReady to complete my on boarding paperwork and I-9 forms and it was very seamless.

Keep in mind that if your company doesn’t have certain capabilities turned on, they won’t be available in UKGReady .

Great HCM App

2024-12-17

UKGReady is functional and intuitive. There is a ton of data to combine between hr benefits time and pay but UKGReady does a great job. Also very confused by the reviews, sounds mostly like user error to me.

Great app

2024-12-17

I’m a little confused by some of these reviews. I use Touch ID and it works great. Same functionality as on a browser. Easy to update my information or track my time.

So great

2024-12-17

Love UKGReady, it gives me visibility into my team, super easy to use. Also like that it’s the exact same as my desktop version.



Is UKG Ready Safe? 🤗🙏


Yes. UKG Ready is very safe to use. This is based on our NLP (Natural language processing) analysis of over 27,311 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for UKG Ready Is 46.6/100.


Is UKG Ready Legit? 💯


Yes. UKG Ready is a totally legit app. This conclusion was arrived at by running over 27,311 UKG Ready User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for UKG Ready Is 70.5/100..


Is UKG Ready not working? 🚨


UKG Ready works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with UKG Ready? Post a Review




Features

- Access to HR, payroll, talent, and time information

- Clock in or out of a shift

- Check your pay

- Request time off

- Enroll in benefits

- Adjust your team’s schedule

- Work on performance reviews

- Handle approvals

- Uncover trends like who’s likely to leave or how your team is feeling about their work

- Available for managers and employees

- Accessible from any mobile device

- Customizable features based on organization's settings

- Resource page available for help and support.

  Customer Service/Support
Developer:
Kronos Incorporated

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