UKG iSeries Reviews

UKG iSeries Reviews

Published by on 2023-05-24

🏷️ About: Mobile devices are changing how people interact and conduct business. It’s increasingly common for employees to use smartphones to stay productive while on the road or away from their desks.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
70.8%

🙄💅🫥 Neutral
15.7%

😎👌🔥 Positive experience
13.5%

~ from Justuseapp.com NLP analysis of 25 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Can check schedule and time on the phone

- Useful when it works



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

1.1 out of 5

terrible terrible app I would give it 0 stars if I could.

2022-05-23

•hard to read your schedule
•never loads
•freezes and glitches

Won’t even let me sign in

2022-06-24

I can’t sign on and the website requires flash player to sign on so that you're forced to use UKGiSeries on the go. I could pay a college student to design a better way to check my schedule with a month as a deadline and get a better app than this.

You can do better

2022-07-25

Definitely need Touch ID and it need a better interface that looks like an app it should belong 10 years ago give it some color

Doesn’t Load

2022-08-26

I just use UKGiSeries to punch in/out and keep track of my hours for my employer. It freezes a lot and doesn’t want to load, so I have to turn my phone off and back on to make it work.

Would be helpful if it works

2022-09-27

I always check it on Thursdays because that’s when our schedule is out but for some reason I couldn’t get UKGiSeries to work on Thursdays. It just crashes or just wouldn’t let me sign in.

Awful Application

2022-10-28

This application hardly ever works, if you’re lucky it might work half the time you need it. It’s always crashing and can never find your location.

Give zero if was possible

2022-11-29

UKGiSeries is completely useless. It is never updated or maintained and no employee can use it to learn his/her work schedule. Now must drive to work to find upcoming work schedule.

Awful!

2022-12-30

I work for Urban Outfitter and you'd think they would get a hipper app to use! I'm suppose to know my host AND my companies ID ??? Let me did out my antique PC to check my schedule each week rather than use a smart phone like the rest of the work force! Arrrrrg! ( and it won't let me give it no stars so I am forced to give it a 1)

Can't even access

2023-01-31

It does not explain where to get the information needed to log on. I have my employe Id and password but you need more information to use UKGiSeries . Server name and company Id? I can log on from a home computer but iPhone browser won't work. Because apple does not support adobe. UKGiSeries is garbage.

Not good

2023-03-04

I don’t love UKGiSeries. I didn’t like the sweeping changes Kronos made overall to begin with, but UKGiSeries is even worse.
Very hit and miss functionality. Extremely bare bones.

Nothing works

2023-04-02

Literally nothing is working when UKGiSeries loads. Did UKGiSeries developer just die in the middle of making this???

Useless

2023-05-04

Zero stars, please.I was told I could check my schedule, make requests, look for trades-- all on Kronos. I had to find the server information through a work website. But Kronos never accepted my ID or password: what the supervisors and a fellow worker instructed me to enter. Never any lick. So I have to manually check my schedule and have no way to look for trades or other information. UKGiSeries is useless, literally.

Mediocre at best

2023-06-04

The schedule list displays with a line separating the day/date and the shift time, which is below the line and thus in the same row as the next day. This view can be confusing and is not logical, in fact, it's just plain stupid. The calendar view is even more stupid as it's simply a dot and doesn't show the shift time! Come on, my 12 year old niece could build a better app.

Not functional!

2023-07-06

Your program is absolutely horrible in all platforms! Whether it is on home or laptop computers, tablets or mobile phones, it is not reliable! We are out of town attempting to place our hours in for pay and unfortunately, we will be short hours because of YOUR ineptness to provide a reliable program for a multi-billion dollar company! I truly hope we cease using Kronos one of these days!

Horrible App

2023-08-06

Let me just start by saying UKGiSeries is absolutely horrible. I use it on my iPhone so therefore have the I Series app downloaded. Almost daily I have to log into airplane mode to interrupt the service and restart it in order for it to even consider wanting to work. If you’re looking for a reliable app to record your available work hours this is not the one!

Useless

2023-09-07

UKGiSeries worked relatively well for the first several months after our company switched to using it, although the whole thing is not very user friendly or intuitive. However a few weeks ago they totally switched the format and now it does not even let me log in and does not work at all. Completely useless and now I always have to rely on my computer to see scheduling changes

Only use it because of my job

2023-10-09

Since your new bug fix. I’ve tried several times just to update, but it doesn’t go through. I’ve even uninstalled and now it simply won’t download. It’s just stuck on waiting. I have great wifi and enough storage to download it. Luckily my job has an alternate way to check one’s schedule. Before this issue it would crash frequently making it difficult to swap shifts for coworkers.

Please Invest More Into This App

2023-11-09

Extremely dissatisfied with the performance of UKGiSeries. The update didn’t seem to address any of its many issues. As other users have stated, in order to log in, you must temporarily put your phone into airplane mode. This is incredibly inconvenient and annoying when you need to log into different tasks throughout the day. Please pay attention to the feedback you are receiving from frustrated users.

Needs work

2023-12-11

I use this particular Kronos for work. I’m supposed to be able to check my schedule and swap shifts. When I don’t receive a “Service Error,” UKGiSeries is useful. However, I am only able to successfully log in about half the time. Since there are other reviews with similar, if not the exact same problem; it looks like this isn’t just my job’s tech problem, but an app bug. If this wasn’t required by my job, I wouldn’t use it. Nor would I use UKGiSeries if I had to post a schedule for mobile access.

Mobile App

2024-01-11

So far app is working okay. I can check my schedule and time. Our company provided the link for the server. Still can do more on the desktop but at least you can check your schedule and time again on the phone.

Not working with iOS 13

2024-12-18

Guys! Quick UKGiSeries is not compatible with iOS 13. Please get this fixed ASAP

Dumb

2024-12-18

FIX IT. I can’t log in. I can’t check my schedule. I can’t check my hours it’s stupid

Does it even work?

2024-12-18

App is trash 🚮.
Simple only works when it wants to.

HATE!

2024-12-18

There are not words to describe how much I HATE everything about Kronos.

I don’t understand

2024-12-18

It is beyond me why any company would pay for such a lousy program. The online site is so obnoxiously unfriendly, I want to punch it in its ugly face! The mobile app doesn’t even work! It just crashes, and crashes, and crashes! Just as unfriendly! I keep checking to see if it gets fixed... and nothing. It actually seems to crash even worse the more I open it, but that just may be my frustration boiling over! I’m extremely disappointed that my employer uses such garbage.

Username and Password

2024-12-18

Please update the application to have the option to remember my username and password!



Is UKG iSeries Safe? 🤗🙏


No. UKG iSeries does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 25 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.1/5 . Justuseapp Safety Score for UKG iSeries Is 16.0/100.


Is UKG iSeries Legit? 💯


No. UKG iSeries does not seem legit based on our analysis. This conclusion was arrived at by running over 25 UKG iSeries User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for UKG iSeries Is 34.6/100..


Is UKG iSeries not working? 🚨


UKG iSeries works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with UKG iSeries? Post a Review




Features

Nurses on the floor, salespeople in the field, managers on the shop floor, and employees on business trips can access UKG iSeries Central when and where they need to, enabling them to work efficiently and focus on their tasks at hand.

As part of the Next Generation of UKG iSeries Central, UKG Mobile for iSeries empowers users and managers to leverage their smartphone devices to access UKG iSeries Central and manage time on the go.

NOTE: To enable this application your employer must have UKG iSeries Central server software configured for UKG Mobile for iSeries.

Mobile devices are changing how people interact and conduct business.

It’s increasingly common for employees to use smartphones to stay productive while on the road or away from their desks.

Contact your system administrator for details.

  Customer Service/Support
Developer:
Kronos Incorporated

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