Econo To Go Reviews

Econo To Go Reviews

Published by on 2024-04-30

🏷️ About: Econo ToGo is the mobile application of Supermercados Econo that allows you to do your shopping from the comfort of your home, office, or wherever you are. You can choose between delivery or pickup services and have access to a wide variety of national brand products. It is the most convenient, easy, and fast way to do your shopping. To enjoy the convenience of EconoToGo, you only need to download the application, register, choose the Econo supermarket you want, and start shopping.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
44.7%

👿🤬😠 Negative experience
43.7%

🙄💅🫥 Neutral
11.7%

~ from Justuseapp.com NLP analysis of 5,817 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- User-friendly app

- Delivery dates available are reasonable

- Delivery bags are well-organized and presented

- Convenient for those who live far from parents or dislike grocery shopping

- Personal from the store calls to offer replacements if items are not available



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

2022-05-21

They have a feature where you could send them any type of feedback specially about the items that you know they sell but for some reason you’re not able to process them via EconoToGo . So don’t even bother sending them a message because they don’t seem to care or empathize with your bad experiences. You will get no reply. I must also mention the importance of checking the items before you leave the Naranjito store and figure out that almost half of your purchase it’s missing because they won’t even apologize or care about your struggles.

Tienen una opción donde puedes enviarle tus reseñas especialmente acerca de los artículos que tú sabes que ellos venden pero por alguna razón no puedes comprarlos a través de la aplicación. Así que no te molestes en enviarles mensaje porque parecer no les importa mucho menos se ponen en tu posición en cuanto a tus quejas. No recibirías respuesta ni aunque dejes tu número de teléfono. También debo mencionar acerca de la importancia De verificar que tu compra esté completa especialmente en la tienda de Naranjito porque no recibirás ni una disculpa del gerente de turno.

Can’t log on using Facebook

2022-06-22

I originally created my account using Facebook and when I try to connect it doesn’t let me (says app is still in development mode)

No delivery on plaza Acuarium

2022-07-23

No hay delivery option en Econo plaza Acuarium.

Stores.

2022-08-24

EconoToGo doesn’t include Econo in Ponce...

App needs to be improved drastically

2022-09-25

App takes forever to load.

EconoToGo constantly crashes and one looses the latest items added to the cart.

Please work on improving EconoToGo pronto.

Also the website is as crappy.

Login required

2022-10-26

When reopening EconoToGo it says login failed and it does nothing else as it got hung up...

Not working!

2022-11-27

It crash every time I select a products category or the search bar, can’t use it. Running iOS 11.4 iPhone 8+

Not user friendly

2022-12-28

This needs to be in English as well as Spanish. I can’t figure out how to get to the shopping part, only coupons.

Can’t use it

2023-01-29

It freezes continuously

Bad app

2023-03-02

One of the worst app to download. Trying to place an order and no dates or hour available to continue. Wrote a couple times to find and and no lose my time and no response. Even call the store and no answer. Don’t bother with them

Inventario y pago

2023-03-31

¿Por que no pueden llevar inventario en vivo y asi no pasar mal rato de que te llamen para decirte que no tienen lo pedido? ¿Por que siempre te ofrecen como sustituto la marca ECONO y no otra ademas de esa? ¿Por que si un producto en el pedido no se puede pagar con una tarjeta por ejemplo de los planes medicos no te dan la opcion de pagar ese producto con otra en lugar de tener que eliminarlo del pedido? En estos tiempos, es inconcebible que los expertos en esto no puedan hacer estos cambios en la programacion. ¡Espero que no tengan que pedirle ayuda a los ingenieros😉✌️

The App can be better

2023-05-02

The cámara for scanning is not working, also EconoToGo can be better if you could search the items by name or by section such as lácteos, fruits, meat, etc.

Availability of Store & Cart

2023-06-02

EconoToGo should let the user check the availability of a store first. The other improvement to make on EconoToGo is that if a user choose a store and decide to change it, that EconoToGo doesn’t force the user to clear the cart.

Memory usage

2023-07-04

Latest version as of today February 6, 2021, uses more Random-Access Memory (RAM) than it should, slows down considerably, and heats up the phone, making it difficult or impossible to use on an iPhone 8 with iOS version 14.4.

Awesome

2023-08-04

EconoToGo is amazing! Keep sending me track about my order on everything! The personal from Hatillo store called if they don’t have the item to offer you a replacement! Please keep with this awesome service!!! I’m in love!!! Thank you!!

In both Spanish and English!

2023-09-05

It great to see an app in Puerto Rico which caters to the English Speaking consumer! This profile setting is excellent!

Game changer

2023-10-07

EconoToGo has change our life in a very positive way. We live far from parents, and they can no longer drive. So its very useful being able to pick their groceries and have them delivered to their house.
EconoToGo itself is very user friendly. The delivery dates available are very reasonable, and the presentation and organization of the delivery bags is awesome.
Its so easy, i might never step into a supermarket again.
Why expose yourself when you can count with econo to go.
Try it. It will change your life for good!!

The Best! Lo mejor!

2023-11-07

Quick and easy!

Best service

2023-12-09

Amazing app

Made my life much easier!

2024-01-09

Finally Econo has delivery and pickup service for people like me that hate going grocery shopping and lack of time to do it. Great app and excellent service.

Devolución de dinero

2024-11-17

Acerca del app, es bastante lenta pero lo que realmente me molesta es que hice una compra y hubo un artículo que no pusieron. He llamado en varias ocasiones también he escrito solicitando la devolución y aún no la han procesado. Llevo casi 2 semanas intentando que me hagan la devolución. 2 semanas en las que NO he ido a comprar en su supermercado ni he comprado a través del app. NO lo recomiendo.

Bueno

2024-11-17

Es una buena idea y es super practico cuando tienen los productos q anuncian, y los creditos a los productos q no tienen tardan mas de dos dias laborables en devolverlos por eso le di tres.

Estaba tan emocionada

2024-11-17

Y luego me bajaron de la nuve😞 Por favor hagan este servicio disponible para la tienda de Carolina ave campo rico y plaza carolina porfavorrrrrr

Econo To Go servicio

2024-11-17

Servicio de entrega pickup excelente!! Muy amables y súper atentos .

Calidad de vida

2024-11-17

Econo to go te devuelve el tiempo de cosas que realmente valen la pena. Econo to go te da calidad de vida al no perder tiempo dentro del supermercado y haciendo filas. Se lo recomiendo a ojos cerrado. El servicio al cliente es increible, no te arrepentirás.

Alison
2022-04-18

This was my first time using the service. I received two bags for someone else with a completely different name, and was apparently missing three of my five bags of groceries. When I got home and called, after 10 minutes on hold and another 10-15 minute conversation, they found the bags but aren't open when I get out of work for pickup (the service closes for pickup at 6 pm), which is why I used this service to begin with. I do not recommend it and will not use it again. This is Econo Gate 5 in Aguadilla, PR. Ordering basic groceries for two people took 30 minutes on the app, 30-35 minutes on the phone, and now I have go back to the market a second time, tomorrow; it has taken me more time than if I just went food shopping myself, not to mention an added $3 service fee for the "convenience." In addition, I placed the order Thurs. morning and was told my first available pickup was the following Monday morning! I accepted the delay just to give the service a shot, but I will not ever use this again and will advise others not to waste their time or money. The service is poor.



Is Econo To Go Safe? 🤗🙏


Yes. Econo To Go is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,817 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Econo To Go Is 50.6/100.


Is Econo To Go Legit? 💯


Yes. Econo To Go is a totally legit app. This conclusion was arrived at by running over 5,817 Econo To Go User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Econo To Go Is 63.8/100..


Is Econo To Go not working? 🚨


Econo To Go works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Econo To Go? Post a Review




Features

- Available in selected stores in Humacao, Naranjito, Caguas, Campo Rico, Plaza Carolina, Saint Just, Altamira, Levittown, Vega Baja, Manati, and Bayamon.

- Access to thousands of products from your mobile phone.

- Choose between delivery or pickup services.

- Exclusive parking for pickup orders.

- Minimum waiting time to receive your order.

- No need to get out of your car, you will receive your order directly in the parking lot.

- Offerings and product variety may vary by store.

  Customer Service/Support