Contact Chineasy: Learn Chinese easily

Contact Chineasy Support


Company Name:

About: Chineasy’s goal is to allow people to learn to read Chinese easily by recognising characters
through simple illustrations.

Headquarters: London, England, United Kingdom.



Chineasy Customer Service 👿🤬😡😠💢😤

Chineasy: Learn Chinese easily Contact Information

Listed below are our top recommendations on how to get in contact with Chineasy: Learn Chinese easily. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Chineasy: Learn Chinese easily. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Chineasy



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Contact e-Mail: [email protected]


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Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Completely neglects to teach the different tones

2022-04-28

by JuIieIsME

I learned Mandarin in college and wanted to see what this app had to offer. I don’t think that this would be a very good way to learn Chinese if you want to do a good job. The illustrations look nice but don’t do much else. In terms of learning, this is all straight memorization. There’s no explanation or intro for pinyin. Learning the tones is very important but there’s no mention of that. You see the word, hear the pronunciation, and can see the pinyin. But they don’t explain what the marks mean on the letters. There are some questions where you listen to an audio clip where they say a word or phrase and they ask you which is the correct pinyin. Sometimes they have two options with the same spelling and the only difference is in the tones. But that was never taught. If you remembered what the mark looked like and which letter it was on, you would guess correctly, but that’s just memorization, not true understanding.

Decent but Disappointed

2022-05-05

by Morgan9714

This app is good for learning vocabulary, but requires much more self study when it comes to actually learning the language and how to speak. I purchased the annual subscription two months ago, and have since learned there is a lifetime package where you can pay up front. I was hoping to be able to upgrade to this with a credit for what I’ve already paid, but I was told this is not possible. I’m very disappointed as I can’t get through all the lessons in a year whilst also having to teach myself everything other than just vocabulary. I will not be renewing my subscription when it expires as it doesn’t seem worth it to pay for another year when the lifetime package was available, and I do not want to pay full price for the package when I already spent $40 on the annual subscription two months ago. Overall, decent app for vocabulary but disappointing experience!

Traditional or Simplified?

2022-05-12

by REV_FTW

I like some of the aspects of this new app, but question why it does not concentrate on either Traditional or Simplified characters.
As a fairly new student to Mandarin I find it confusing to switch between the two. I feel it is important to understand that I am learning one system or the other. There doesn’t appear to be any reason to switch between, maybe they did it because some look better visually. If so, this is a deceiving way to market an app that is geared toward education.
I have been looking forward to using the Chineasy ideas in app form for my learning, but this release was quite disappointing and not worth my time or money to learn a mix-n-match of methods.

Update: I am not buying the developers response. They do not give a choice of which characters they make you learn, which switches between traditional and simplified. I will agree with the statement about teaching the cultural insights, but the fact remains that they are not giving choices and will end up confusing students when they realize they cannot use the characters interchangeably.


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