TopShot app not working? crashes or has problems?

TopShot Status

Last Updated on 2024-04-08 by Film und Schule NRW

I have a problem with TopShot

Are you having issues? Select the issue you are having below and provide feedback to TopShot.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with TopShot? Report Issue

Common TopShot Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TopShot app on iOS and Android devices. Solve all TopShot app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TopShot iPhone Issues and Solutions

TopShot iOS app crashes, not working, errors
TopShot iOS app network issues
TopShot on iOS has black/white screen

TopShot Android App Issues and Solutions

TopShot has errors/crashing/not working
TopShot server network connectivity issues
TopShot has black screen

TopShot iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TopShot app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TopShot app crashes or not working on Iphone (iOS):

Close and restart the TopShot app on iPhone
Update TopShot app to the Latest Version for iOS
Uninstall and reinstall TopShot iPhone app
Update your iPhone to the latest iOS version

Fix TopShot on iPhone unable to connect to server/internet connection issues::

To resolve TopShot network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TopShot black/white screen (blank screen) on iPhone:

Follow the TopShot iOS app troubleshooting guide Here →

TopShot Android App Issues and Solutions

Fix TopShot not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TopShot app issues:

Force Stop the TopShot App
1. On android, goto "Settings" » click TopShot app. » click "Force Stop".

Update TopShot to the latest version on PlayStore

Clear TopShot App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TopShot app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TopShot.

Fix TopShot unable to contact server/ TopShot internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TopShot » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TopShot » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TopShot on android.

Solve TopShot black/white screens issue on Android:

Follow the TopShot android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Film und Schule NRW, developers of TopShot.

About this app

Dank der exklusiv produzierten Filme und der übersichtlichen Oberfläche ermöglicht this app den schnellen Einstieg in die Welt des Films. Erlebe selbst, wie filmische Mittel wie Sound und Schnitt die Wirkung von Filmbildern verändern können! KONZIPIERT FÜR LEHRKÄFTE & SCHÜLERINNEN UND SCHÜLER!