Contact Book of the Month Support

I have belonged to Book of the Month Club for over a year. I was always very pleased and happy with their service. At the end of this year, I was one book away from finishing Book Boss badge. I logged into the app on the 29th to finish my badge. The app already switched to the new year. I have been a BFF for over a year, so I called the BFF line. They tried their hardest but they could not get into the system to retroactively add my badge. I was irritated that I still had a window of two days left, and I was unable to finish my badges. I was super disappointed, but I love the company and I decided to continue. I have 12 books (that I have purchased from Book of the Month club via subscription) that I still need to rate. I logged into the app to rate my first book of the year. It wouldn’t log on my new 2022 badges. I contacted BFF support email, and they told me that any of the books from last year DON’T COUNT toward the badges for this year. I have spent over $200 on books from this company toward book that THEY WON’T COUNT toward THEIR BADGES. What a complete and utter disappointment. I will be telling every person I know not to even consider this subscription service. WHAT A SCAM!!!!! I will not rest until everyone I know knows how greedy and shady this company is. How disgusting.

I have been interested in this app for quite some time since seeing them in IG and am an avid reader. I decided to take the plunge over a holiday weekend when they were running a promotion. Very disappointed to say the least.. the site isn’t what it say’s it is. You are only allowed to choose from the that month’s choices NOT as they say “or any of the other choices of books” they have on site, those are considered “ADD ON’S” and only once you got that particular months option already. But in my case, there were so many buggy tech problems I couldn’t even get to purchase the book I really didn’t want, to get to the add on that I did want!! And when I canceled my membership they do not refund your money either, and you still cannot use up your credit🧐🤨

I just started and book of the month. I’ve ordered four books I’m slowly learning not to trust the review of the book. They’re usually from authors I feel like their authors paying back a favor from another author. Two of these books they said I wouldn’t be able to put it down and oh my goodness how much description of characters and landscapes does a person need? They all seem to be the same drawn out want to be drama crap. Too many people out there rather too many publishers accepting crap books-and you couldn’t find them all here at your book of the month club Put it this way I think people between the ages of 15 and 25 might find these OK but if you’re Smart and all grown up, no!