Contact MAC BID Support

Please call me Tina Henderson at your earliest convenience. 864 781 3587....thank you in advance

I have had 2 separate items that I was the high bidder, then, with 1 second remaining the bid increased and the auction closed immediately. The items were Lot#1854B and Lot#2796X. Is there a glitch in your software or something else. There is something wrong. Please advise.

I accidentally clicked no watch on an item I won. It was a radon kit. how do I retrieve it?

Last payment was a default which was corrected today’s payment says defaulted ?? I called my bank and it’s ok. I hope I’m not being charged as this seems to be an on going issue. Call me at 239-634-6276 to discuss why this is a repeatedly issue.

i have called numerous times regarding an order that was to be transferred. my account # is 2013128 the items in question are a wedding bouquet baby bids and a baby shower party set. i have been told 3 or 4 times that the items are in transit. also also won mens sandle 3 pairs that was in transit also. i just received an e mail telling me i am being credited for 1 pair. please help with these items. my home number is 864 540 0501

I seen where credit card was denied. My back had a hold on it due to suspect fraud. The issue is resolved by 9:30 am. Can you process my order again as it was declined as no payment. Call 239 -634-6276 Barbara or I will check to see if it was processed at the Bridgeport store. Sorry for the interruption. Thank you Barbara Hutchison

I won a bid but want to pick up in either Robinson or Beaver Falls, but how do I know it will transfer? It shows transferable. The item is out of Akron Oh.

Looking at my invoice there are 5 items on there that I did not bid on - all for 2.99....How can i get those items removed from my invoice?? Thanks, Cathy

I won a bid on a Craftsman lawn trimmer and picked it up at Pittsburgh Mills. Important parts were missing such as lower shaft and the trimmer head. I was able to find a company where I could purchase the lower shaft but have been unable to find the trimmer head. Several places were sold out. Spent time with an employee at Lowes searching with no success. I'm surprised that Mac.Bid would sell an item with important missing parts.

for the 2nd time i bid on an a/c unit and they had auto bid and every time i bid it auto bid higher, this is unfair and a disgrace to you company. i was bidding for a Midea a/c unit window and it was in beaver falls, this happened to me Wednesday and tonight, i got screwed and you need to see who won and kick them off the website because it unfair and very ignorant, I'm thinking on reporting this to the bbb because its qn unfair bidding technique. i feel this bidder should be blocked and prosecuted and have to lose all his winnings and fined i feel that a/c unit should be rewarded to e cause of this crap

Your website is not allowing to view last chance $2.99 auctions. It was down last night too.

your website and app suck I'm going to finish my obligation and I'm done I've spent tens of thousands of dollars and you don't even have customer service.

App not working when bidding is about to end. Frustrated

Just want to know where items get transferred to from different locations. I got some outdoor cushions and wanted them transferred to Boardman but didn’t have that options, so how are you supposed to know where they are going to be transferred before bidding?

I was bidding on two items at the Butler location yesterday - I was winning both items and watched the count down to zero as the winning bid. as the timer hit zero, the bid increased by $1 and the Snipe countdown did not increase the time. I lost both items. I also checked my email and I DID NOT receive a notification that I was outbid. Technically, I should have won both items. Also, you DO NOT have a link to customer service and there is no way to contact anyone regarding issues with the website.

I was bidding on two items at the Butler location yesterday - I was winning both items and watched the count down to zero as the winning bid. as the timer hit zero, the bid increased by $1 and the Snipe countdown did not increase the time. I lost both items. I also checked my email and I DID NOT receive a notification that I was outbid. Technically, I should have won both items.

I picked up a pair of Levi 505 jeans today that was not listed as damaged, but they were extremely worn, dirty, and torn. Does this happen often when purchasing clothing? I don’t want to continue to bid on clothing that belongs in a dumpster which is where these are going?

Bought a graco booster. I looked at the picture and it was in a sealed plastic bag so I assumed that the item had not been used. When I got it home it was missing the base and had no arms. What a rip off. I paid 21 dollars for this and if parts are missing it should be stated. I've shopped every week since they opened and it was great in the beginning but now its getting sloppy and items are being posted falsely. What you're seeing is not always what you're getting. Don't think it is worth my time to keep getting ripped off.

I bought an item and want the buyers assurance is it too late?

I never receive invoices anymore for the items I won. Can you please correct this issue?

I have won a number of items at the McKees Rocks location and Washington location. I have a credit card on file and never received notification that my credit card wasn't charged. Nor I am showing that I won absolutely nothing that closed on Friday, July 1st. Things went very smooth when I initially joined, yet now it seems so screwed up! Furthermore, one other day I thought I won more items that I was charged for. Can you fix my account as my email is correct and I don't think I am senile as of yet!

My father was there today to pick up my items. He provided my auction# 52381 and was only advised about the two blinds I purchased but no of the table that was purchased on 6/23/22. This table was to be picked up today or it was considered abandon. This item should not be considered abandon, as he was there today and was not provided advised about the table also. I know from when I have picked up my items in the past. All of my orders from all days are listed for pick up when I provide my auction#. He said the only items shown for pick up were the blinds. I still want my table that I won. I will have him come again tomorrow to collect.

i purchased a stationary bike from you guys and its smashed i got the warranty because ive been burned 2 other times i wanted to know what the next steps were and what the reimbursement process was. do i get reimbursed the buyers premium and lot fees as well. im extremely dissatisfied with the last few purchases they claimed it was open box and that they are looked at but with todays purchase of this bike even ray Charles could have seen this thing was broken with little or no observation. and that no time was spent to make sure it was not shattered or anything. i will be returning this and done with mac bid i just havent recieved any indication that its worth the time and effort that has to be put in everytime a purchase is made.