Providence Reviews

Providence Reviews

Published by on 2021-07-07

Providence’s mobile app is your personalized connection to the great care and
services Providence caregivers are known for. ULTIMATE CONVENIENCE • Check
your symptoms • Get care easily with your smartphone – including
telehealth and virtual visits – from wherever you choose FAST AC...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Providence Reviews

  • By

    App functional but icon is uncomfortable

    I like the functionality this app offers in contacting medical professionals, managing appointment and prescriptions. I am not happy though that Providence—which my employer selected—uses Christian symbols in their logo and in this app’s icon. I’m not Christian and feel very uncomfortable having to see a cross on my iPhone screen daily just to use my health insurer’s app to manage my health. Please consider your insurance customers’ varied faiths when choosing what symbols you use with your organization. We don’t all have a choice to have a Christian-first insurer.

  • By

    Wow! Super fast and effective

    I used the “Virtual visit” portion of this app to have a diagnosis for my red, inflamed eye, and it worked really well. Instead of having to book an appointment or drive to a clinic and wait, I talked to a very friendly knowledgeable NP, and was diagnosed on a video call. Easy and quick and painless. Kudos to Providence for providing this service, keep it up! 👍🏻

  • By

    Very poor

    I agree with the other comments that this is a total loss to iPad users. The developers reply that it is designed for phone use. That is noted, but perhaps they should reevaluate their market. Most apps of substance are developed with the flexibility to be of use on either platform. I have an iPhone, but prefer to get this kind of info on my tablet. So, I’ll go back to myChart which has a few issues of its own, but its user interface is far superior and I don’t think I’ll miss any of the features on this poorly considered product.

  • By

    Fast & Accurate

    I had a great experience with Virtual Doctor. Not only did I speak to a doctor face to face (using my phone) within 20 minutes, she was very informative & fast. I went to get my labs done & I was done within 10 min. She called me & got my prescription ready within 2 hours of my labs. Such an easy & great experience.

  • By


    I turned 65 last July. I am on a Providence Advantage Medicare Plan. I have been very pleased with the care I have received from all of the physicians and staff who I have encountered. I am very pleased with the My Chart feature. Results and reports are readily available. I appreciate being able to communicate with caregivers on line.

  • By

    Professional and proficient

    Went in for a wellness check up with Dr Kooser and he was very nice and he thorough with his questions. I’m going to keep going to him, he’s honest and seems very sincere. Drew blood for labs and results were posted in my chart that evening. Very easy to understand and no waiting.

  • By

    Dr Review

    I can always trust that my doctor will give me the proper medical needs every time I go in… She’s upfront and honest and tells me what I need to do which is very appreciative to me because my time is valuable as well as hers I would not recommend anyone to my family besides Dr. Bumstead

  • By

    Great app

    Thank you for making this available to us. It feels more secure than using a web browser and is also easy to use.

  • By

    Beyond frustrating

    Difficult to set up. Apparently anyone who has a December birthday is ineligible since the app refuses to recognize it as valid. Supposed to be convenient but after 45 minutes trying and tech support holds..until it becomes after hours then cuts you off... it’s obviously not a priority. I guess to see live people and getting the entire family sick from being in a waiting room truly is only option

  • By

    Can’t find your doctor

    Hmmm. I fill out ALL the information required. Give ALL my details. What do I get in return? Sorry can’t find your doctor and a list of facilities I can call. How is this app making it convenient? It’s easier to follow the links sent in my email and view my chart in Safari. P.S. I’m not offended by a Christian symbol and I am not a Christian. Please DON’T buckle to snowflakes complaining about it. You’re a Christian based organization. Keep your symbol.

  • By

    Very good - just getting started, so far - so good!

    Initially it looks excellent - I love it!

  • By

    Can’t create account! Says use another email.

    Tried to create account. Said could not with this email. It’s the only email I’ve had for 6 or more years. I’m supposed to change it for your app!! I don’t think I need your service that bad. I’m sure no one else has that email and it’s on all my medical records. So what do you suggest?? Guess I’ll delete your app. No use to me!!

  • By

    No landscape view for iPad?

    Since I do all my medical appointments on my iPad and always use the landscape view, this app won’t be of much use to me. Please add an iPad-compatible landscape view! Those of us with vision and/or dexterity issues will thank you. Since this is a medical app, I would think you’d want to accommodate a wider range of users. Until then, I’ll access the Providence Portal via Safari!

  • By

    So far so good

    Like the information that is available, however, there is room for improvement as far as syncing information amongst providers.

  • By

    App Still Crashes when 2 Factor Auth is enabled

    Latest app still unusually because I have 2 factor auth enabled that prompts for a second auth. Apps signs in then immediately crashes. Hoping for a developer response on who to contact (developer support link from App Store useless as it just goes to a generic contact us page for Providence).

A better way to Contact apps

You can now contact Providence customer service directly
via Email using our new site -

Contact Providence directly

Is Providence Safe?

Yes. Providence is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 7,045 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Providence Is 20.4/100.

Is Providence Legit?

Yes. Providence is legit, but not 100% legit to us. This conclusion was arrived at by running over 7,045 Providence User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Providence Is 20.4/100.

Is Providence not working?

Providence works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Providence? Report Issue

Leave a comment:

Why should I report an Issue with Providence?

  1. Pulling issues faced by users like you is a good way to draw attention of Providence to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Providence customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Providence.

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