Contact Cherry Support
Company Name: Cherry App, Inc
About: Tired of driving to nail salons just to wait in line? Schedule professional
nail services to your home, office, hotel - anywhere that is convenient for you.
Services Cherry™ offers:
• Gel mani and pedi
• Classic mani and pedi
• Men’s mani and pedi
Cherry™ is perfect for any occasion.
Cherry Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Cherry - On Demand Nails. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cherry - On Demand Nails. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
https://downloadcherry.com/terms
Read 3 Customer Service Reviews 😭😔💔
Terrible service don’t waste your time
by Shoe Love
My nails chipped after the first day. The technician was rude and the situation was uncomfortable. Her mask wasn’t even covering her nose and I have a baby who’s health was put at risk. When I contacted support to ask for reimbursement they stated that the technician said I “moved my hands” so I can’t get a refund. What a joke. This service is a rip off. I’m going to tell all my friends never to use it. And the technician spent the entire time talking about how poorly they treat their staff. Well they treat their customers the same way. It took her over an hour to do a manicure that came off completely in less than 12 hours so I told her not to bother with the pedi but still got charged $100. What a joke!!!
Rip off
by Mandapan
I have had to reschedule my appointment twice. Once (more than a week in advance) because I realized I scheduled the wrong week for an event prep. And the second because my household had an illness going around. Both times I utilized the reschedule option. The first time it kept the charge on my card and I didn’t realize. When I rescheduled it charged my card again. The second reschedule applied both the original appointment and the rescheduled new date, causing me to need to cancel the original. And I need to go see if a third $120+ charge has hit my card. I’m really not impressed and I haven’t even seen a tech yet.
Just No
by Mochi Mochi Peach Cat
I scheduled some services through the app, then had to cancel (well in advance). I didn’t receive a refund to my credit card; Cherry automatically refunded as credit for other Cherry services WITHOUT informing me this is what they were doing. I only found this out by contacting customer support, which was absolutely clueless. They took 30 minutes to answer a question that any other company could have answered in 5 minutes or less. Overall a very unprofessional and unpleasant experience
Update: thanks for the rude response, Cherry. It’s just what I expected from you.
Have a Problem with Cherry - On Demand Nails? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Cherry - On Demand Nails to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cherry - On Demand Nails customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cherry - On Demand Nails.
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