o2 my Service app not working? crashes or has problems?

o2 my Service Status

Last Updated on 2024-11-07 by Conntac GmbH

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Common o2 my Service Problems & Solutions. Troubleshooting Guide

Table of Contents:

o2 my Service iPhone Issues and Solutions

o2 my Service iOS app crashes, not working, errors
o2 my Service iOS app network issues
o2 my Service on iOS has black/white screen

o2 my Service Android App Issues and Solutions

o2 my Service has errors/crashing/not working
o2 my Service server network connectivity issues
o2 my Service has black screen

o2 my Service iPhone Issues and Solutions

How to fix o2 my Service app crashes or not working on Iphone (iOS):

Close and restart the o2 my Service app on iPhone
Update o2 my Service app to the Latest Version for iOS
Uninstall and reinstall o2 my Service iPhone app
Update your iPhone to the latest iOS version

Fix o2 my Service on iPhone unable to connect to server/internet connection issues::

To resolve o2 my Service network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

o2 my Service Android App Issues and Solutions

Fix o2 my Service not working on Android, crashes, errors or is unresponsive:

Force Stop the o2 my Service App
1. On android, goto Settings » o2 my Service » click [Force Stop]

Update o2 my Service to the latest version on PlayStore

Clear o2 my Service App Cache and Data:
1. On android, goto Settings » Apps » o2 my Service » Storage » click [Clear Data] option. This clears both data and cache.
2. restart o2 my Service.

Fix o2 my Service unable to contact server/ o2 my Service internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click o2 my Service » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto o2 my Service » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch o2 my Service

Contact Support

Verified email ✔✔

E-Mail: datenschutz-ao@conntac.net

Website: 🌍 Visit o2 my Service Website

Privacy Policy: https://www.conntac.net/wp-content/uploads/TEF_DSE-App_o2_my_Service.pdf

Developer: Conntac GmbH

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