o2 my Service app not working? crashes or has problems?

o2 my Service Status

Last Updated on 2024-11-07 by Conntac GmbH

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Common o2 my Service Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot o2 my Service app on iOS and Android devices. Solve all o2 my Service app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

o2 my Service iPhone Issues and Solutions

o2 my Service iOS app crashes, not working, errors
o2 my Service iOS app network issues
o2 my Service on iOS has black/white screen

o2 my Service Android App Issues and Solutions

o2 my Service has errors/crashing/not working
o2 my Service server network connectivity issues
o2 my Service has black screen

o2 my Service iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever o2 my Service app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix o2 my Service app crashes or not working on Iphone (iOS):

Close and restart the o2 my Service app on iPhone
Update o2 my Service app to the Latest Version for iOS
Uninstall and reinstall o2 my Service iPhone app
Update your iPhone to the latest iOS version

Fix o2 my Service on iPhone unable to connect to server/internet connection issues::

To resolve o2 my Service network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix o2 my Service black/white screen (blank screen) on iPhone:

Follow the o2 my Service iOS app troubleshooting guide Here →

o2 my Service Android App Issues and Solutions

Fix o2 my Service not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent o2 my Service app issues:

Force Stop the o2 my Service App
1. On android, goto "Settings" » click o2 my Service app. » click "Force Stop".

Update o2 my Service to the latest version on PlayStore

Clear o2 my Service App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "o2 my Service app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch o2 my Service.

Fix o2 my Service unable to contact server/ o2 my Service internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click o2 my Service » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got o2 my Service » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch o2 my Service on android.

Solve o2 my Service black/white screens issue on Android:

Follow the o2 my Service android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Conntac GmbH, developers of o2 my Service.

Verified email ✔✔

E-Mail: datenschutz-ao@conntac.net

Website: 🌍 Visit o2 my Service Website

Privacy Policy: https://www.conntac.net/wp-content/uploads/TEF_DSE-App_o2_my_Service.pdf

Developer: Conntac GmbH

About this app

Die o2 my Service App hilft dir dabei, Fragen und Probleme rund um deinen Internet- und Mobilfunkanschluss selbst schnell und unkompliziert zu klären.