Kareo Telemedicine Reviews
Published by Kareo on 2020-12-03🏷️ About: See your doctor over video with just a few taps. Video visits are appropriate for many types of appointments, especially follow-up and minor urgent care.
Overall Customer Experience 😎
👿🤬😠 Negative experience
52.7%
😎👌🔥 Positive experience
29.9%
🙄💅🫥 Neutral
17.4%
Summary of Customer Reviews (Takeaways): 💎
- Clear audio and video quality
- Easy to install and user-friendly
- Works flawlessly for telemedicine appointments
- Some users had positive experiences with specific doctors/providers
Read 11 Customer Service Reviews 👿🤬😡😠💢😤
4.9 out of 5
Has never worked
2022-05-31
by 26484273)7593
I run a mental health clinic and “use” Kareo’s telemedicine app. KareoTelemedicine doesn’t work for any of my patients which is sad because they need it to. Telehealth is suppose to make it appointments more convenient. This particular app does not. They still have a lot of work to do.
I feel like I'm using a beta product.
2022-07-02
by Videogayme
I have never been able to connect with my doctor successfully now for a few months. I'm a computer support professional. Today I had duplicate appointments showing on my I phone at 10 AM. But when logging into their website, the same 2 appointments show as 2 PM. So I start one on my phone and 5 after 10 the doctor's office calls (and if course I'm kicked or of the session as YOU CAN'T LEAVE KareoTelemedicine AT ALL WHILE IN A SESSION. YOU KNOW LIKE EVERYTHING ELSE ON iOS can.) So I end up with a phone call allotment again. I wonder how much the doctor has to pay for this "service". How are retirees, non-technical people to deal with this. Very frustrating. What a shame.
Horrible app.
2022-08-02
by Olive@123
It just doesn’t work. No help online. Even my dr has trouble. It’s like a 1st draft in writing 101.
Anti spam laws
2022-09-03
by Jazzy622
Anti spam laws require companies/products to include unsubscribe links in emails and notification settings for consumers. Kareo does not provide that basic service and their customer service team basically told me there wasn’t anything I could do about it. I receive both an email and a text reminder when my appointment is created, a reminder the day before my appointment and a reminder day-of appointment (so 6 notifications all together with no customization settings).
Little confusing at first
2022-10-05
by No Freaking Nickname
I had to register and make and put my credit card down b4 I was able to get into KareoTelemedicine . Otherwise the call was great.. clear and great image- no problems!
Great app
2022-11-05
by Best Patient
This is very easy to install on my iPhone, and user friendly. I got a nice clear connection on both audio and video. I wish more doctors had this service. This is the medicine of the future, right at your fingertips.
Great Visit with Delicia Vanterpool
2022-12-07
by Mirthell
My appointment with Delicia Vanterpool was perfect. She is so friendly, knowledgeable, and professional. She took her time to thorough understand my health needs and was super encouraging😃
Excellent app
2023-01-07
by Double Dowel
Used KareoTelemedicine for a few telemedicine appts and it works flawlessly
Measurements
2023-02-08
by Anyidsleft
Lack of measurable input is a concern along with the doctor’s mic being garbled.
Appt
2023-03-12
by Mamau😊
Fantastic provider and process
DR ANDREW WONG
2023-04-10
by 🦄glow
DR ANDREW WONG IS A WONDERFUL AMAZING CARING EXCEPTIONAL DOCTOR HE HAS GONE ABOVE AND BEYOND TO FIND ME TREATMENT TO WHERE I CAN LIVE AND DEAL WITH EVERY DAY LIFE FOR YEARS DR WONG HAS LOOKED FOR NUMEROUS TREATMENT TO HELP THE DEAL WITH THE SEVERE PAIN I EXPERIENCE. TRYING TO FIND WAYS ME TO TOLERATE
I AM SOO GRATEFUL FOR MEETING AND HAVING DR WONG AS MY DOCTOR
Is Kareo Telemedicine Safe? 🤗🙏
Yes. Kareo Telemedicine is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,201 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Kareo Telemedicine Is 36.2/100.
Is Kareo Telemedicine Legit? 💯
Yes. Kareo Telemedicine is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,201 Kareo Telemedicine User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Kareo Telemedicine Is 57.2/100..
Is Kareo Telemedicine not working? 🚨
Kareo Telemedicine works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with Kareo Telemedicine? Post a Review
Features
In most cases, video visits with your regular doctor are covered by your health plan and are more effective than trips to an urgent care clinic or an on-demand service.
Video visits with your doctor are personalized face-to-face interactions that make it easy to preserve medical history and enable excellent care.
Video visits are appropriate for many types of appointments, especially follow-up and minor urgent care.
Video visits with your doctor are easy and can be requested at your convenience.
See your doctor over video with just a few taps.
No more battling traffic, finding a sitter, or taking time away from busy schedules.
Maintain the same quality experience as in-person appointments.
Less time in the doctor’s office means more time back in your day.
Plus, appointments can be completed from the comfort of your home.
Customer Service/Support
Developer:
Kareo
