PM Pediatric Telemedicine Reviews

PM Pediatric Telemedicine Reviews

Published by on 2024-04-05

🏷️ About: The PM Pediatric Telemedicine app provides specialized pediatric urgent care through phone or video visits. The app allows users to connect with licensed healthcare professionals who can diagnose, recommend treatment, and prescribe medications for various illnesses and injuries. The app is convenient and provides focused pediatric care when needed the most.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
46.5%

👿🤬😠 Negative experience
39.0%

😎👌🔥 Positive experience
14.5%

~ from Justuseapp.com NLP analysis of 142 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy registration process

- Quick access to a doctor

- Convenient for receiving care or advice from home

- Great for avoiding exposure to illnesses during a pandemic

- Doctors are knowledgeable and have good bedside manner

- Ability to upload photos for the doctor to see

- A helpful resource for pediatric urgent care



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

3.5 out of 5

Useless

2022-05-23

It’s required to have a video pre-eval prior to coming into the office for any covid or antibody testing. Makes complete sense. Except for the fact that both my husband and I waited hours for someone to come on on two separate occasions - no one did - and when we called the first time to find out why, we were informed we weren’t even in the queue and had to go back on and wait again (which took another substantial amount of time). The second time, same thing happened, but when we called, the operator said it had to go through PMPediatricTelemedicine and if it wasn’t working nothing he could do. It’s now been over 4 hours and my husband was logged out by PMPediatricTelemedicine and I’m still waiting. I’ve tried calling multiple times but no one even picks up now. What good is it as an emergency pediatric location when you can’t even have your child treated? PMPediatricTelemedicine is useless and has me actually in tears I can’t get proper treatment or testing for my toddler during a pandemic.

Useless

2022-06-24

One of the worst app experiences I’ve ever had. While entering my child’s info I was repeatedly told to enter data I had already entered. After all info was entered I attempted to schedule a visit and was presented with no ability to actually select the reason for my visit. Tried on multiple devices and two different accounts (mine and my wife’s). Absolutely pointless.

dev team should be ashamed

2022-07-25

this is the worst app i’ve ever used. the devs are a joke

Overcharged

2022-08-26

I was charged $380 for a 2 min visit what a rip off.

Cannot book appointments via app

2022-09-27

App doesn't work, can't book appointment. Calls for support also doesn't help, just a voicemail.

App glitch

2022-10-28

Horrible would not let me add my sons information. Needed a dr after hours son had a rash. Find another app that will work not stress you out.

Too long waiting

2022-11-29

I called twice to get a visit and still am waiting over 40 minutes to have a provider available.

So dumb

2022-12-30

I need to get to the patient portal to check on messages and other items and the only way to do so is by going to a website which it should all be connected!!!! So irritating!!!!!!

Limited Functionality

2023-01-31

The remote apt worked well but fails big time in a few fundamental ways:

- no access to your messages / inbox / lab results
- when adding new family members, you have to manually type in the same information (insurance, address, etc) over and over again.

Waste of $$ and time

2023-03-04

I had to wait over an hr to get on with a Dr. I kept calling the customer service and was told that we were the only people waiting and it would be 5-10 minutes later. More than an hr later still no one. After an 1 and half hours a physician gets on for less that 4 minutes and tell us to go to an in person clinic. Won’t be doing this again.

Terrible for covid testing

2023-04-02

I downloaded PMPediatricTelemedicine for my son who was having symptoms. I signed up for an appointment. I then waited 20 minutes until I received a call from an unknown number. Glad I answered Bc it was the doctor. Most other teledoc are a FaceTime through whatever service they use. This was not. I then had a brief discussion with the doctor about getting my son tested. She never even asked about his general behavior (like eating/diapers etc.) which I found odd he’s under one. She agreed he needed to be tested and said someone would call within 24 hours to schedule the test.... 48-72 hours later I received a call. I will never use this service again.

Love Physical Practice; Hate App

2023-05-04

I realize app is new and was rushed so I hope it will be up to PM Peds standards soon. I found the UX to be poor and loading times to be unacceptable. I would not use it as is again except in a crisis. But, I love this physical retail practice with easy and quick check in and smooth processes. I am betting PMPediatricTelemedicine will be up to par when resources are available.

Great service!

2023-06-04

As a mom and a physician, I’ve always trusted PM Pediatrics for excellent pediatric urgent care! I am so appreciative that they have made their services so readily available remotely through PMPediatricTelemedicine, especially during these difficult times.

Fantastic resource!

2023-07-06

PMPediatricTelemedicine was easy to register for and the experience of the virtual visit was fantastic! This is a great resource to have available without having to leave home.

Very Happy with Service

2023-08-06

We had our first virtual visit with PM Pediatrics today and it was so easy and painless. The doctor was great and helped us quickly and provided clear direction on treatment.

Worth 10 Stars

2023-09-07

Such a fantastic service. We didn’t wait long for an appointment and I love the fact that you can upload photos. Our Dr was so nice, understanding, and communicative. I definitely recommend this service!!

Blew my expectations away!

2023-10-09

I've always loved PM and their telemedicine app did not disappoint. I was hesitant at first but the sign up was easy and the doctor was extremely knowledgeable. Will definitely use again. Thanks!!

This is the future of health care

2023-11-09

Our 2 year old hurt her arm today in the middle of the coronavirus outbreak. The last thing we wanted to do is take her to the Children’s Hospital because there have been confirmed cases of coronavirus there.

On the advice of our doctor’s office nurse-on-call, we downloaded PMPediatricTelemedicine , put in her information, and requested the next visit.

We were online with a doctor in about 12 minutes. He assessed our daughter’s injury and identified what was wrong (elbow subluxation) and walked us through a simple maneuver to fix it. He was calm, reassuring and had great bedside manner.

Within 5 minutes our daughter was back to 100% and dancing to Bruno Mars.

The charge was $25.

This is the best money I have ever spent.

Convenient and quick

2023-12-11

You have to register yourself before you can add your child, but it takes like 10 minutes to register the first time and then the doctor comes on within a few minutes. It’s awesome. Staying home and getting needed care or advice is greatly appreciated, especially given the current pandemic. Thank you PM Pediatrics!

Kelly Savage
2023-10-24

Worst experience ever ! Doctor was useless and when she called in script for antibiotics she forget to sign it . Took me almost 12 hours to get it straightened out ! Wouldn’t take my dog to this place ! Save your time , money and aggravation ! They are playing off the good name PM pediatrics which is an amazing office , they can not be affiliated because these people are so unprofessional !

Tabitha Olzinski
2021-12-05

My 20 year old daughter used this app to try to make a free Covid test appointment in Raleigh, NC. They claim they will do free Covid test for anyone under 26 years old . It was listed as a free test and she needed results to go to an event the next day and they claimed to be open late. She pressed the “book now” button on the app website and was instantly connected to some doctor in New York who did a 3 minute evaluation over the phone if her symptoms and said they would call her the next day for the appointment to get the Covid test bc it was too late to get one that day. They never called her and she just got a bill for $150 so this is definitely a scam do not use them !



Is PM Pediatric Telemedicine Safe? 🤗🙏


Yes. PM Pediatric Telemedicine is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 142 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for PM Pediatric Telemedicine Is 27.1/100.


Is PM Pediatric Telemedicine Legit? 💯


Yes. PM Pediatric Telemedicine is legit, but not 100% legit to us. This conclusion was arrived at by running over 142 PM Pediatric Telemedicine User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PM Pediatric Telemedicine Is 100/100..


Is PM Pediatric Telemedicine not working? 🚨


PM Pediatric Telemedicine works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with PM Pediatric Telemedicine? Post a Review




Features

- Provides specialized pediatric urgent care through phone or video visits

- Clinicians can diagnose, recommend treatment, and prescribe medications for various illnesses and injuries

- Covers a wide range of medical conditions including allergy, asthma, constipation, cough, diarrhea, ear pain, fever, headache, hives, insect bite, muscle strain, nosebleed, poison ivy, rash, red eye, sinus congestion, sore throat, toothache, vomiting, flu, upper respiratory infection, and skin infection

- Users can request a visit through the app and provide their medical history

- Clinicians review the medical history and contact the user via phone or video within minutes

- Visits have no time limit, allowing users to take as much time as they need

- Clinicians are experts in pediatric medicine and provide evidence-based practice

- Treatment plans are discussed, questions are answered, and a plan of action is recommended

- If necessary, prescriptions can be submitted to the pharmacy of the user's choice.

  Customer Service/Support
Developer:
PM PEDIATRICS MANAGEMENT GROUP, LLC