Owner Connect app not working? crashes or has problems?

Owner Connect Status

Last Updated on 2024-09-10 by Rentec Direct

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Common Owner Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Owner Connect app on iOS and Android devices. Solve all Owner Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Owner Connect iPhone Issues and Solutions

Owner Connect iOS app crashes, not working, errors
Owner Connect iOS app network issues
Owner Connect on iOS has black/white screen

Owner Connect Android App Issues and Solutions

Owner Connect has errors/crashing/not working
Owner Connect server network connectivity issues
Owner Connect has black screen

Owner Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Owner Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Owner Connect app crashes or not working on Iphone (iOS):

Close and restart the Owner Connect app on iPhone
Update Owner Connect app to the Latest Version for iOS
Uninstall and reinstall Owner Connect iPhone app
Update your iPhone to the latest iOS version

Fix Owner Connect on iPhone unable to connect to server/internet connection issues::

To resolve Owner Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Owner Connect black/white screen (blank screen) on iPhone:

Follow the Owner Connect iOS app troubleshooting guide Here →

Owner Connect Android App Issues and Solutions

Fix Owner Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Owner Connect app issues:

Force Stop the Owner Connect App
1. On android, goto "Settings" » click Owner Connect app. » click "Force Stop".

Update Owner Connect to the latest version on PlayStore

Clear Owner Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Owner Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Owner Connect.

Fix Owner Connect unable to contact server/ Owner Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Owner Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Owner Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Owner Connect on android.

Solve Owner Connect black/white screens issue on Android:

Follow the Owner Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rentec Direct, developers of Owner Connect.

About this app

Rentec Direct provides property owners direct access to your accounting records when your property manager uses Rentec Direct for their property management solution.