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About: Now it’s easier than ever to plan your fitness sessions alongside your
schedule. Book fitness classes and PT sessions on the go, keep your profile up
to date and manage your memberships all within the GymMaster app VIEW CLASS
TIMETABLE Easily view your gym's full timetable in real time.


 
  2026-07-20

GymMaster Member Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GymMaster Member Portal Website

Privacy Policy: https://www.gymmaster.com/privacy-policy/

Developer: GymMaster







3 Most reported problems 😔💔

4.4 out of 5

Updates Crashed App

2025-03-15

by Aztecs1202

The last two updates have had Bluetooth bugs which prevent the app from working. Problematic when your gym relies on the app to function and the app either thinks your device doesn’t have BT, or that it’s turned off. Cycled BT for both phone and app permissions, as well as deleted and reinstalled app. Nothing works. Hard to be positive on something when it’s basic functionality is what gets you access to your gym. Nothing worse than being locked and loaded to lift, to be shut out of your gym because the app fails, and then the team responsible for fixing it creates another problem with the update.

Data gets deleted as filling out form

2025-03-16

by NorthportFlyer

Tried to get a login ID and app was very difficult to work with. Every time data was entered, it would delete other data already entered on form. I finally gave up. Also, asked for very personal data and information which should not be required and it makes me concerned about what they do with your data.

Clunky

2025-03-17

by ProtoFly

So much potential, but so poorly executed. Can't go back and edit a prior workout. Crashes, losing what you've entered. Interface seems to support uploading multiple photos for a check-in, but won't actually allow it, displaying an error.

Suggestions: app should save workout progress as you enter your data, so that if it crashes, you don't lose what you've entered, instead of just when you submit. Allow editing of prior submitted workouts at least, so you can maybe save as you go along.

Workout comments should allow a 'return'.




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