Contact Member Reservations Support
Company Name: Pool Dues LLC
About: The PoolDues.com Member Reservation app makes it incredibly easy to reserve
tennis courts, poolside tables, lanes, whatever your club or HOA needs
reservable.
Member Reservations Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Member Reservations. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Member Reservations. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pool Dues LLC
Read 3 Customer Service Reviews 😭😔💔
Horrible User Experience
by Captain Latte
Our swim club just started using this app for reservations including tennis and lap swimming. I will say that for lap swimming, the user experience is quite abysmal. In fact, the whole mobile experience is horrible that I highly recommend that folks just use the website on a computer.
The biggest design flaw in the system is that it is lane-base driven instead of by time-slot. The reality is that almost everyone schedules based on a desired time, the lane is secondary. Folks have schedules (e.g., they work during the day) and often want to just search for availability at a certain time. With the app, you need to click on each lane and then scroll down to see if that time slot is available. It is quite cumbersome and tedious. In addition, the lanes are just numbered consecutively. Our club often likes to offer 2 or 3 swim slots to a lane. Imagine having to figure out which lane you’re in when it is numbered from 1-24 (unlike the website which allows clubs to customize the labeling). Lastly, there is a date selector on top which refreshes as you scroll, even when you don’t want to see a particular date. This is another annoyance as it’s easy to pick the wrong date and have to wait a few seconds for the refresh before selecting another date. And the date picker will just scroll endlessly as well even beyond allowable booking dates. These are just a few of the many problems with this app. Hopefully, the app developers will consider a serious overhaul of the UX.
Horrible User Experience
by Captain Latte
Our swim club just started using this app for reservations including tennis and lap swimming. I will say that for lap swimming, the user experience is quite abysmal. In fact, the whole mobile experience is horrible that I highly recommend that folks just use the website on a computer.
The biggest design flaw in the system is that it is lane-base driven instead of by time-slot. The reality is that almost everyone schedules based on a desired time, the lane is secondary. Folks have schedules (e.g., they work during the day) and often want to just search for availability at a certain time. With the app, you need to click on each lane and then scroll down to see if that time slot is available. It is quite cumbersome and tedious. In addition, the lanes are just numbered consecutively. Our club often likes to offer 2 or 3 swim slots to a lane. Imagine having to figure out which lane you’re in when it is numbered from 1-24 (unlike the website which allows clubs to customize the labeling). Lastly, there is a date selector on top which refreshes as you scroll, even when you don’t want to see a particular date. This is another annoyance as it’s easy to pick the wrong date and have to wait a few seconds for the refresh before selecting another date. And the date picker will just scroll endlessly as well even beyond allowable booking dates. These are just a few of the many problems with this app. Hopefully, the app developers will consider a serious overhaul of the UX.
Horrible User Experience
by Captain Latte
Our swim club just started using this app for reservations including tennis and lap swimming. I will say that for lap swimming, the user experience is quite abysmal. In fact, the whole mobile experience is horrible that I highly recommend that folks just use the website on a computer.
The biggest design flaw in the system is that it is lane-base driven instead of by time-slot. The reality is that almost everyone schedules based on a desired time, the lane is secondary. Folks have schedules (e.g., they work during the day) and often want to just search for availability at a certain time. With the app, you need to click on each lane and then scroll down to see if that time slot is available. It is quite cumbersome and tedious. In addition, the lanes are just numbered consecutively. Our club often likes to offer 2 or 3 swim slots to a lane. Imagine having to figure out which lane you’re in when it is numbered from 1-24 (unlike the website which allows clubs to customize the labeling). Lastly, there is a date selector on top which refreshes as you scroll, even when you don’t want to see a particular date. This is another annoyance as it’s easy to pick the wrong date and have to wait a few seconds for the refresh before selecting another date. And the date picker will just scroll endlessly as well even beyond allowable booking dates. These are just a few of the many problems with this app. Hopefully, the app developers will consider a serious overhaul of the UX.
Have a Problem with Member Reservations? Report Issue
Why should I report an Issue with Member Reservations?
- Pulling issues faced by users like you is a good way to draw attention of Member Reservations to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Member Reservations customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Member Reservations.
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