Indigo Neo Status

Last Updated on 2026-01-27 by Park Indigo

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Most reported problems

Not working

100.0%

Common Indigo Neo Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Indigo Neo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Indigo Neo App
1. On android, goto Settings » Indigo Neo » click [Force Stop]

Clear Indigo Neo App Cache and Data:
1. On android, goto Settings » Apps » Indigo Neo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Indigo Neo.

On android, goto Settings » Apps or Manage Apps tab.
Click Indigo Neo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Indigo Neo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Indigo Neo

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Developer: Park Indigo

Feb 27, 2026, 03:00 PM
a Windows user from Vancouver, Canada reported problems with Indigo Neo : Not working
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