Contact Indigo Neo

Contact Indigo Neo Support


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About: Indigo NEO - One App, One Place. Choose your favorite Indigo parking spot
amongst over 250,000 spaces all over Canada, including cities like Calgary,
Toronto, Montreal, Ottawa, Quebec, Halifax, Winnipeg, Vancouver, Victoria,
Nanaimo, and Edmonton! Park and pay on the go, or plan ahead by booking in
advance.


 
  2026-01-27

Indigo Neo Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Indigo Neo Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Park Indigo



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Indigo Neo Website

Privacy Policy: https://ca.parkindigo.com/en/privacy/

Developer: Park Indigo





Can I trust Indigo Neo app?

Protect your data and wallet. We investigate the developer's website (Ca.parkindigo.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.4 out of 5

Stores your card info and auto charges it

2025-02-25

by Reviewer27456

Downloaded the app two months ago to park while I was on business trip.

It asked me to post the payment for the second month, which I did, but never approved any automatic payments. So imagine my surprise a month later when they charged my card $300 for a monthly parking.
I sent a message on the 29th of March to cancel my payment and refund my money only to get a response two weeks later, that I should have sent them an email requesting cancellation. App itself does not allow you to delete card information or cancel subscription, you have to do it through email. Do not even try to reach their service support, spent hours to no success.

Unable to select parking rates available in PayByPhone app

2025-02-26

by Mcichenski

I wanted to park for 24h, but the only rates this app showed to me were up until 6 pm same day or 6 am next day. PayByPhone in the meantime was happily showing me a 24h rate.

Also unable to use the app to prebook in advance, as it would not show any rates at all, probably because of using gps location. Sounds like a bug to me.

Not another @#!€ parking app

2025-02-27

by El_Zilcho

It’s another parking app. We don’t need another stupid parking. App. It’s less convenient than other ones. It takes more time. And it tried to force me to pay for the daily max when I wanted only two hours. It’s terrible. The only reason I used it is because the parking structure forced me to. I will delete it immediately.




Have a Problem with Indigo Neo? Report Issue




Why should I report an Issue with Indigo Neo?

  1. Pulling issues faced by users like you is a good way to draw attention of Indigo Neo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Indigo Neo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Indigo Neo.


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