Indigo Neo Reviews

Indigo Neo Reviews

Published by on 2026-01-27

🏷️ About: Indigo NEO - One App, One Place. Choose your favorite Indigo parking spot amongst over 250,000 spaces all over Canada, including cities like Calgary, Toronto, Montreal, Ottawa, Quebec, Halifax, Winnipeg, Vancouver, Victoria, Nanaimo, and Edmonton! Park and pay on the go, or plan ahead by booking in advance.


       


Is Indigo Neo Safe to Use?

We Investigate the app owner's website (Ca.parkindigo.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
51.5%

🫥 Neutral
48.4%

😎 Positive experience
0.1%

~ from Justuseapp.com NLP analysis of 221 combined software reviews.

Is Indigo Neo Safe?
Indigo Neo does not appear safe based on available data.
0.1/100

  Safety Analysis »»

Is Indigo Neo Legit?
Indigo Neo does not appear legitimate based on our analysis.
94.1/100



Read 15 Customer Service Reviews 😠💢

4.4 out of 5
Stores your card info and auto charges it

Downloaded IndigoNeo two months ago to park while I was on business trip.

It asked me to post the payment for the second month, which I did, but never approved any automatic payments. So imagine my surprise a month later when they charged my card $300 for a monthly parking.
I sent a message on the 29th of March to cancel my payment and refund my money only to get a response two weeks later, that I should have sent them an email requesting cancellation. App itself does not allow you to delete card information or cancel subscription, you have to do it through email. Do not even try to reach their service support, spent hours to no success.

Unable to select parking rates available in PayByPhone app

I wanted to park for 24h, but the only rates IndigoNeo showed to me were up until 6 pm same day or 6 am next day. PayByPhone in the meantime was happily showing me a 24h rate.

Also unable to use IndigoNeo to prebook in advance, as it would not show any rates at all, probably because of using gps location. Sounds like a bug to me.

Not another @#!€ parking app

It’s another parking app. We don’t need another stupid parking. App. It’s less convenient than other ones. It takes more time. And it tried to force me to pay for the daily max when I wanted only two hours. It’s terrible. The only reason I used it is because the parking structure forced me to. I will delete it immediately.

Wants WAY too much info

Don’t make it a ten-minute ordeal to pay to park. Just take my money via Apple Pay and let me go! Don’t make me create an account and all the things. (BTW you got a throwaway email address so I never have so ser the inevitable marketing spam.)

Bad app! Poor service!

If you use IndigoNeo, you may be trapped to pay a lot of money that you should not need to pay! Be aware!

Who names a parking app "indigo Neo"

It's easy to scroll past a parking app with the name of a nail salon when I'm trying to pay for parking.

App defaults to Canada. Need to use in France

App defaults to Canada. Need to use in France. No way to switch location or search in France

Garbage app

Pure garbage

Nul

Nul et inutile, ne marche pas.

Easy to use APP

I was running late because I got held up behind some cars on the bridge. Got there about 10 minutes before my train left. Didn’t have time to mess with the kiosk in the parking lot. I had set up IndigoNeo for use in the past. Paid for my parking on the train. Easy Peasey!

Super Helpful!

When visiting Victoria or wherever it’s available, you MUST download IndigoNeo! It’s very helpful and easy in not only paying but where to locate everything in the area! IndigoNeo is a MUST! DOWNLOAD IT!! You WON’T regret it!! ⭐️⭐️⭐️⭐️

Easy convenient parking

IndigoNeo was very easy and I felt secure and comfortable with the way it worked…

Convenient & Easy to use

Convenient and easy to use

Precise and quick

Functional and practical

Mr

Outstanding..



Is Indigo Neo Safe? 🙏

Indigo Neo does not appear safe based on available data. JustUseApp Safety Score for Indigo Neo is 0.1/100.
This assessment is based on our NLP analysis of 221 user reviews. Combined with the app store average rating of 4.4/5.

Safety Analysis

75.9% of users say app is safe 👍
75.9%

15.3% of users say app is risky 🚨
15.3%

8.8% of users have some concerns ⚠️
8.8%


Is Indigo Neo Legit? 💯

Indigo Neo does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Indigo Neo is 94.1/100 .
This conclusion is based on analysis of 221 user reviews.

🔏 Privacy & Data Safety

Indigo Neo collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Usage Data
    • Diagnostics



How was your experience with Indigo Neo? Post a Review




Features

* Access your current, upcoming or past reservations at your convenience.

Park and pay on the go, or plan ahead by booking in advance.

* Apply, manage and pay for your monthly pass directly through the app.

the automatic geolocation service.

* Easily extend your time from afar.

  Contact Support
Developer:
Park Indigo

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Website:

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