Prosper: Invest Reviews

Prosper: Invest Reviews

Published by on 2024-01-17

🏷️ About: Prosper Invest is a mobile app designed for Prosper investors to manage their portfolio anytime, anywhere. The app allows investors to set up, review, and adjust their target portfolio allocations using the Auto Invest tool, invest manually by browsing and selecting from individual loan listings, add cash to their Prosper investment account in one-time, weekly or monthly increments, view details on each Note they’ve invested in, at a glance, view their total gain/loss to date, see how their investments have impacted the lives of borrowers across the country, and keep tabs on how their portfolio is performing.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
71.2%

🙄💅🫥 Neutral
17.3%

😎👌🔥 Positive experience
11.6%

~ from Justuseapp.com NLP analysis of 2,893 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Super simple to use

- Low risk, passive investment

- Great way to make money and help people

- Can see returns



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Scam

2022-06-27

The only people making real money off using this lending app is this app and the people who default on their loans. Terrible high risk investment. These non-secured loans this app hands out like candy to anyone so they can charge fees (none of which you get to collect) for being late and charge off if the people default leaving you stuck to take the loss. Oh and have fun waiting years to get your money back after it’s invested since you can’t sell the garbage notes to anyone stupid enough to buy them!

It should not be this painful.

2022-07-28

Future investor with this app... or so I wanted to be.

Set up my account. A week ago, roughly. Made a mistake, tried to correct it. Issue was that I fat fingered the account number when I entered it via the account set up. My mistake.

The fouled up account information can’t be fixed from my end. I have no way to delete the account, and no way to verify the account. Can’t add a new account, either.

Tried to call in, no go. They’re closed when I’m off of work.

Write in via email, and immediately got a very unhelpful run around from investor support. First, held up two days for them to get back to work.

Then I get emails asking me to verify the existing bank account, and closing the ticket.

Apparently the ONLY way to fix this is by mailing in the verification of the fouled up account. Which I can’t do, because I don’t own the account.

I ask them to delete the account (so I can set it back up again). Nope, they closed it instead. To set it back up, I have to call in to a company that is closed when I’m off.

Apparently, they don’t want my business.

Prosper is a joke for investing standards of Europe and some American firms.

2022-08-29

Horrible customer service that can’t help with anything,

this app charges way too much with no fund that protects investors at all, they don’t care as long as the volume of loans coming in is sufficient for them, they are inefficient, very slow and default rate is quite high, along all credit ratings mind you.

And other investment companies already have a fund and protect investors with zero amount of dollars and euros lost by investors to this day.

this app needs to get their game together before they go underwater. Also they need better website and app interface before I invest any more money or find an alternative.

Great way invest but the app is horrible

2022-09-30

The notes that you’ve already invested in stay up so you need to remember which ones you’ve invested in. And when you want to set the $ amount to invest you have to tap the button a ton. If you wanted to invest 1
$1,000 in a note you’d have to sit there and tap 1000 times.

Poor UX

2022-10-31

It’s not immediately clear of what you can or can’t click on in this and where to find things. Also, trying to find any actuals is hard to impossible like it’s being hidden from you on purpose. Seeing the % return is ok over time but show me the $ values. So it loses a lot on trust for me and like website it feels broken.

Rate of return has been ok and I’m not bothered by the very long term nature of investing in this but for above reasons and the pain it is during tax season there’s better ways/ places to invest.

The disclosures tell and interesting story

2022-12-02

I’m well aware that funding any of these loans involved risk, but after having a AA rated loan fail to even make a single payment I began questioning the legitimacy of this program at all.

In part because I’m at a loss to how someone with a 700+ credit score and AA status decides to peace out with the money they’re loaned (and this app doesn’t somehow see that coming) and in part that this app does nothing after they’ve determined it is defaulted. In their terms and conditions, a defaulted loan skips collections and is sold to another company so that the new company can deal with it. Problem is, you don’t see a dime of that deal. So this app actually wins big when someone defaults because now they get to sell your loan to someone else and pocket the money, even if it’s significantly less than the original amount.

Needless to say, the loans have borderline predatory rates, so it’s no wonder they have predatory practices for investors/lenders too. Prosper is also pretty glitchy and hard to navigate - finding the defaulted loan to figure out how much money I’d lost was not easy - intentionally I’m guessing.

App needs improvement

2023-01-02

I agree with some other comments — Prosper requires too much bouncing around to find basic info about what the user is invested in, what is still pending funding, the acct’s available balance, etc. Info is hidden behind illogical icons and banners (that often do not look ‘selectable’) and unexpected sub-menus. Prosper requires too much scrolling and guesswork.

It looks pretty but is not user friendly.

On Screen Widget

2023-02-03

I love the Home Screen Widget. However, the widget keeps removing itself from the home screen. It’s so annoying. I always have to put the widget back on the home screen then it removes itself again. It keeps repeating. Its an annoying bug/glitch, whats the point of enabling a widget if its bugging out fix it asap. I’m using the iPhone 13 pro max and I’m updated to the latest ios software. I’m using version 1.3.3 of the this app app.

GREAT Servise/HORRIBLE User Interface

2023-03-07

Prosper ROCKS! Great service and commission rate! BUT I CANT STAND THE INTERFACE... like I have no idea who’s paying me and what day a payment is due. I accidentally invest in the same notes twice cuz I have no way of telling if it was a note I bought into or not. IT JUST. DOESNT. FEEL. SATASFYING being on Prosper . I wish it had like a Robinhood feeling to it.

Good but needs improvement

2023-04-05

There shouldn’t be a ton of hoops to jump through to check what you currently have and how they are doing. Also, there needs to be a more simple way to get to the notes to manually trade.

Change banking options

2023-05-07

Need to be able to change your bank if you have to maybe I lost my card to it or something but luckily it’s connected to my acct I wouldn’t want it to deposit to a old card which wouldn’t but it getting held up is a bummer

Easy and automated

2023-06-07

This is super simple. Maybe not the fastest way to invest, but I just check on it once in awhile.

Perhaps I would earn more if I put more in, but I’m still fairly new with this. I started with $1000 and only gained a few dollars. But it’s money I wouldn’t have had otherwise, and this is just the start.

Would recommend for those who want a low risk, passive investment.

Top knotch

2023-07-09

I’ve been using this financial tool for years. I am Happy with the money it has helped me make.

Junk

2023-08-09

I use to be able to log on quickly. Now I can’t log in at all. It takes forever to login

Win-Win

2023-09-10

I was only looking to invest but being able to read how I was helping others was a great touch...

Easy investing

2023-10-12

Love the ease and use of Prosper . The percentage are easily understandable across the platform. Auto invest tool options ensures the platform and the return percentages are on target.

Awesome Customer Service

2023-11-12

When setting up my account, I ran into a number of issues, but the customer service reps were extremely patient and helpful. Love it!

Easy way to invest!

2023-12-14

Easiest way I’ve ever invested. Simple to use App, easy transfer of funds, auto-invest option is great. I feel like I’m helping people to get funds they need. All around win-win!

Good Long Term Investment

2024-01-14

Not bad if you have the patience for a long term investment. I’ve already seen returns and pretty happy. My only gripe is that it takes forever for your deposits to clear unless you set up the deposits ahead of time, but if you’re depositing on a whim it takes a very long time.

Amazing App

2024-02-15

So cool. You’re basically a Bank. You review applications, and pick the borrowers you want to lend to. Very simple to use. Prosper is a great way to make money and help people at the same time. this app is hands down one of the best investment companies on the market, a hidden gem so to speak. No scams, no bs......just profit. I would rate it 10 stars if I could.

Beautiful but not intuitive

2024-12-16

Prosper is beautiful, but the investment functionality is buried. Initially I thought it was just an account review and I’d still have to go online to invest. I’d love to be able to invest from the opening page!

Everything went well!

2024-12-16

Simple transaction, handled perfectly!



Is Prosper Safe? 🤗🙏


No. Prosper: Invest does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 2,893 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Prosper Is 14.0/100.


Is Prosper Legit? 💯


No. Prosper: Invest does not seem legit based on our analysis. This conclusion was arrived at by running over 2,893 Prosper: Invest User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Prosper Is 34.8/100..


Is Prosper: Invest not working? 🚨


Prosper: Invest works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Prosper: Invest? Post a Review




Features

- Auto Invest tool to set up, review, and adjust target portfolio allocations

- Manual investment option by browsing and selecting from individual loan listings

- Option to add cash to investment account in one-time, weekly or monthly increments

- View details on each Note invested in, at a glance

- View total gain/loss to date

- See how investments have impacted the lives of borrowers across the country

- Keep tabs on portfolio performance.

  Customer Service/Support
Developer:
Prosper Marketplace Inc.


Website: