Contact Pros Support
Company Name: Prosper Marketplace Inc.
About: Welcome to Prosper Invest! Our beautiful new mobile experience was designed from
the ground up based on feedback from Prosper investors like you.
Now you can
easily manage your portfolio anytime, anywhere:
* Set up, review, and adjust
your target portfolio allocations using our Auto Invest tool
* Invest manually
by browsing and selecting from individual loan listings
* Add cash to your
Prosper investment account in one-time, .
Pros Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Prosper: Invest. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Prosper: Invest. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Prosper Marketplace Inc.
Privacy & Terms:
Read 3 Customer Service Reviews 😭😔💔
It should not be this painful.
by FedUpwithbeingProppedUp
Future investor with Prosper... or so I wanted to be.
Set up my account. A week ago, roughly. Made a mistake, tried to correct it. Issue was that I fat fingered the account number when I entered it via the account set up. My mistake.
The fouled up account information can’t be fixed from my end. I have no way to delete the account, and no way to verify the account. Can’t add a new account, either.
Tried to call in, no go. They’re closed when I’m off of work.
Write in via email, and immediately got a very unhelpful run around from investor support. First, held up two days for them to get back to work.
Then I get emails asking me to verify the existing bank account, and closing the ticket.
Apparently the ONLY way to fix this is by mailing in the verification of the fouled up account. Which I can’t do, because I don’t own the account.
I ask them to delete the account (so I can set it back up again). Nope, they closed it instead. To set it back up, I have to call in to a company that is closed when I’m off.
Apparently, they don’t want my business.
Scam
by Tttbtb
The only people making real money off using this lending app is prosper and the people who default on their loans. Terrible high risk investment. These non-secured loans prosper hands out like candy to anyone so they can charge fees (none of which you get to collect) for being late and charge off if the people default leaving you stuck to take the loss. Oh and have fun waiting years to get your money back after it’s invested since you can’t sell the garbage notes to anyone stupid enough to buy them!
Prosper is a joke for investing standards of Europe and some American firms.
by Davitka Perzhu
Horrible customer service that can’t help with anything,
Prosper charges way too much with no fund that protects investors at all, they don’t care as long as the volume of loans coming in is sufficient for them, they are inefficient, very slow and default rate is quite high, along all credit ratings mind you.
And other investment companies already have a fund and protect investors with zero amount of dollars and euros lost by investors to this day.
Prosper needs to get their game together before they go underwater. Also they need better website and app interface before I invest any more money or find an alternative.
Have a Problem with Prosper: Invest? Report Issue
Why should I report an Issue with Prosper: Invest?
- Pulling issues faced by users like you is a good way to draw attention of Prosper: Invest to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Prosper: Invest customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Prosper: Invest.
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