CloudEdge Status

ieGeek battery camera new install, Hold To Talk does not work in APP, says "Authorization Required"

I am no longer receiving alerts from my cameras after recent cloudedge update.

Videos are not playing on my phone

Having problems with my 2 cameras. Cannot pan cameras and getting false delayed alerts. I have had these a while so I know how they work. Doesn’t show battery condition and unable to move cameras. I think there is a fault with the app. Tried deleting and reinstalling to no avail.

It would play back video recordings

Can't access menus , want to check battery status but neither cameras allow me

Every time I start cloud edge 10 seconds later I get an error message my session has expired please log in. Very annoying.

My door bell speaker will not sound at all.

I have a Meco camera and i can't get it to work on real -time remote viewing i have rest many times still not working please help thank you.

I have shared the device with my husband and he is unable to watch video from his phone. Was able to until recently. I am able to watch videos also I have given him full control

On 3 occasions in the past couple weeks my phone alerted me to a doorbell ring in the middle of the night. No one was at the door and no movement alert was triggered. Is it a glitch or do I have a prankster who stays close to the outer wall, out of camera scope. Two of them have been Saturday nights between midnight and 2 am. Thanks

The cloud edge app stopped video play back on the wifes app we've had it for nearly a year. But it works fine on mine

No notifications at all This defeats the purpose? What do I do? All settings are correct

I've stopped receiving push notifications all of a sudden. I've checked all the settings.

Since updating IOS I do not receive push notifications/alerts when movement is detected. I have checked and re checked all settings and cannot find anything wrong. Also system only records human movement at the gate not vehicles. Please can you advise? Thanks

Since updating system to new Wi-Fi provider I do not receive push notifications/alerts when movement is detected. I have checked and re checked all settings and cannot find anything wrong. Also system only records human movement at the gate not vehicles. Please can you advise? Thanks

I am not sure what is wrong with the camera it will record everything but do not record the neighbor next door when she is on the top of a steep ladder (which is attached to the fence) snooping into my yard over a 6 feet tall fence, has it been hacked or it is possible that she is disabling the camera, please let me know, if there is a solution for this problem I would be relief to hear also Thank you Luiza Leise

I'm trying to share the cloud edge app with a member of my family. The problem I'm having is the app timing out before I can get the QR code on my phone screen & the QR code scanner on the other phone to complete this step. Both apps literally time out in less that :30 seconds.

Playback not working. It's obnoxious

App is taking pictures from camera and showing messages, but photos do not open or image just black. Live video is fine.

My camera keeps saying video failed to play when I try to look at the history.

My camera keeps saying video failed to play when I try to look at the history.

I HAVE TWO DEKCO CAMERAS MOUNTED OUTDOORS ON MY HOUSE. THYE WORK FINE EXCEPT THAT THE AUDIO WARNING AND STROBE LIGHTS, ALREADY SET, DO NOT FUNCTION. WHEN IT SENESE MOVEMENTS, THE CAMERA LIGHTS COME ON BUT THE AUDIO WARNING (ALARM) DOES NOT COME ON. IT HAS 2.4G WIFI AND THE WIFI STRENGTH TO THE CAMERAS IS HIGH-OVER 60%. HOW DO I SET THE AUDIBLE ALRAM TO FUNCTION ONCE MOVEMENT IS SENSED? THIS IS THE WHOLE POINT OF HAVING THE CAMERAS: FOR THEM TO SOUND ALARMS WHEN THEY SENSE MOVEMENT TO WRN ME AT NIGHT. I AM THINKING OF BUYING TWO MORE CAMERAS LIKE THESE BUT NEED THESE TO FUNCTION BEFORE I DO THIS. PLEASE HELP!!!!

The control to move the cameras it’s not showing up, can you please help me with this issue.

When the door bell button is pushed, I can hear audio but when I try to use the intercom, it keeps trying to connect. There is also a message saying it need authorization.

App won’t stay connected and keeps saying my session has ended when I haven’t logged out or anything. I see this question was asked back in March of 2022 has there been an answer?

Can't remove session expired when my wife and my phone are connected to my new video doorbell camera is Xtu7 please advise

The alarm to notify me when a humanoid approaches is not working

My intercom stopped working ages ago I can't work out how to fix it

I can't communicate with any of my cameras.