CloudEdge Status

Video stream playback will not playback. Receive still shots but problem with video playback. Videos are in there but problem getting video stream.

My image and sound is lagging every couple of seconds It's since been taken off my wall and charged and still happens. I will try restarting the device tonight but concerned there will be problems connecting it again.

Get alarms but no still photo when you hit message says no data has worked for a year now nothing only video

Get alert message, but it will not open. I can go to history and see the videos but the still pictures do not open without a lot of going back-and-forth turning it off and on.

Why did my app just shut down in middle of a situation and won't come back up. I need to see what's going while at work. Please get this together

My anran cameras have completely disappeared from cloud edge app worked pretty good for while but then it is gone

My anran cameras have completely disappeared from cloud edge app worked pretty good for while but then it is gone

I want to switch off the sound. Because it keeps recording my next door sound. I just want the motion

What do I set my Alert Plan on for it to run 24/7 times period

What do I set my Alert Plan on for it to run 24/7 times period

I have a Galaxy S21 phone and have installed the CloudEdge app. However, the video does not play on the S21 phone. Is there a known problem with the CloudEdge video codex on the Galaxy S21 and possibly a fix?

App not allowing to login, says poor network, please check the network

Trying to log in says I have a poor internet signal but it's at 100 MB

Not working, problem with connection

Live feed working, but not showing any video in history, was working previously?

App will not stay connected to tablet. I keep getting an arrow on the screen every couple of minutes so I have to touch it to get back live feed. When i touch the arrow it says getting video feed then reconnects. Getting pretty tired of doing this. I've reinstalled app and changed wifi settings. How can I get it to stay connected?

Intercom button states authorization needed. Let me know how to correct this asap please I am disabled/immobile and getting up because I cant speak to visiting nurse, pca, delivery etc is why I purchased this doorbell

Please call 4133867385 I need to explain issue, typing isn't working. States authorization needed for certain items, like answering doorbell from app. Will not let me talk to person on outside I can here them but I am being told authorization needed for me to answer

The images load super slow after the recent update this week. Also the video playback (that I pay monthly for) is super slow or sometimes just don't work at all. Horrible update!

Motion detection is ghosted and I therefore cannot turn motion detection on.

I leave camera running, but in the morning the cloudedge app has crashed. This has happened every night?

Can cloudedge work on 5g wifi??

It got Uninstaller but when try to get it back want let me log in

App won’t stay connected and keeps saying my session has ended when I haven’t logged out or anything.

Front camera not able to connect says offline, was working perfectly fine this evening, back camera no issue. 12:20 am 5/20

My camera is recording motion fine, but when I want to view , all I get is " video play failed" which defeats the purpose of the whole set up. How do I fix this? No point paying for a service I'm not receiving..

I could not get security camera and my phone cloudedge acct to connect so I uninstalled app. When I tried to start over with new cloudedge acct it takes my email address as current acct but wont take old or new nickname or password

Can you delete my login dano333@redacted from your system please? CloudEdge keeps failing to send me a verification code to reset my password. Because of that, I cannot get my Geree doorbell camera to work any longer. Any help you can provide would be greatly appreciated.

My night vision mode is barely visible. During the day it's perfect but at night I can barely see anything at all.

I bought in amazon a Smart home video doorbell. It does not connect to the cloudedge app. Colud you help me out?