Streamlabs: Live Streaming App Reviews

Streamlabs: Live Streaming App Reviews

Published by on 2024-11-06

🏷️ About: Streamlabs is a free video streaming app that allows creators to live stream mobile games, phone screens, or camera broadcasts to social platforms such as Twitch, YouTube, Facebook, and more. The app offers similar features as Streamlabs Desktop, including chat functionality and integration with Streamlabs widgets. With Streamlabs Prime, users can unlock exclusive features like multistream and professional mobile themes.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
59.4%

🙄💅🫥 Neutral
23.6%

👿🤬😠 Negative experience
17.0%

~ from Justuseapp.com NLP analysis of 15,229 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use and user-friendly

- Good job by the creators

- Allows streamers to grow



Read 33 Customer Service Reviews 👿🤬😡😠💢😤

4.1 out of 5

Not worth using

2022-05-22

This seems like a cool app to use to stream to the world. But it’s not. I’ve reached out for help and barely get any from the creators of Streamlabs . I’ve had nonstop issues. I’ve tried it on several devices just to make sure I’m not that dumb or a device. I’ve bought a Apple iAir tablet issues with streaming video. I then bought a Samsung Galaxy S7 5G plus tablet issues with sound (it doesn’t share the sound from the game it, creates its own sound), and lastly I first started with a iPhone XR Max then got a iPhone 12 same issues as both (I still own all three devices). By the time I get one fixed the other issue pops up. When I change the title of the game it reverts back to the first title I tried to use it with. So I’m stuck going back to that game not able to stream different games. Help please. As it seems that I have gotten much elsewhere.

I’m glad companies are working to help us stream. I understand it’s free and thank you for that! But with the issues it’s kinda hard to recommend you and give you a good rating when support is so hard to get at times from your company.

Horrible update

2022-06-23

I loved Streamlabs before the last update. Everything worked fine, I had no problems. Now after the update, my alerts are broken. Some will only show on stream if my iPhone is in portrait mode, some will only show on stream if my iPhone is in landscape mode, and some I haven’t been able to get to work at all. The font size of words in the alert box is also locked now? Everything is giant and 9 times out of 10 something is stuck off screen, even when the alert box takes up my entire phone screen.
How on earth did you guys break the alert box so badly??? My iPhone is an older SE, but it’s still supported by Apple, so unless this app decided to nix my device support out of the blue, the alert box is broken for devices smaller than a tablet.
I honestly strongly dislike using Streamlabs so much now that I’m going to try and switch to pc this app only. If there was a way to rollback Streamlabs to the previous update, I’d be ecstatic. For now though, I’ll just quietly hate the changes in Streamlabs and leave as soon as I can.

Streamlabs is SHAMELESS

2022-07-24

this app as a company has no CSR compass. Their services and GUI designs are literal copy pasta then they turn around and call it their own. Incredibly hard to cancel subscription service, where mechanism for cancellation is hidden layers away and unreasonably difficult to access (ended up having to contact support by email several times for cancelation) Not to mention the subscription was started involuntarily (they started the subscription when I made a donation to a streamer and they just bundled their “pro” donation gifs or effects with my donation.) This subscription stuck with me for half a YEAR before I realized this repeated payment and called them up. Streamlabs actually completely resembles an app I made in HIGHSCHOOL.. its layout, optimization, and UI pipeline (and its general uselessness) make the two apps twins!!

Trash app, trash company, trash humans. You need more reasons bruh? Absolute pepegas.

Horrible customer service and refund policy.

2022-08-25

I have really bad wifi at my house so I e had to stream using my phone. I decided to upgrade to premium to get the best options and both times I streamed, I eventually lost connection. So I asked for a refund but for some unholy reason they only offer refunds within the first 12-24 hours. I asked politely, letting them know hat happened and that it just doesn’t work, and they refused to give me a refund.
My main reason for such a low review is it took me way more than one day to figure and set things up just to stream. Then when I did, it crashed every time. So how am I supposed to ask for a refund within their allotted time frame?
This is extremely frustrating and I will never use this app again. I hope more people complain about this so they change it for future issues.

Fraudulent claims made. Don’t waste your time or money!

2022-09-26

Streamlabs description clearly states that if you upgrade to Prime that you can stream simultaneously to multiple services. This feature does not work. I have tried with two different this app accounts on different phones and I have tried to use 5 different streaming accounts. I have the same issues regardless of what configuration or device is being used.

I have contacted support and I have not received a response. I asked for a refund, but they are refusing because the refund request was made one hour after I made the purchase, even though no paid feature was ever used.

Think about that. If Streamlabs does not work, and if you try to contact support, your 1 hour window will expire.

This company is a fraud. Don’t waste your time nor your money. They were given the opportunity to refund my money and they stubbornly refused. I assure you that the arrogance of their customer service and incompetence of their developers will soon become widely known.

Streamlabs has no place on the Apple store. It’s a waste of money, and this app’ business practices are tantamount to fraud.

Many problems

2022-10-27

I stream on twitch and was looking for something I could stream off of my phone, and at first glance, it was fine. I could edit the screen and overlays and such, but I could not edit any of the widgets to what I wanted to. I tested a live-stream and it seemed fine, but I went in-depth to test, and on stream, there is a GIANT gap around the screen of my phone, and the overlays do not work while screen recording. I was testing the normal camera as well, and it had the same problem, it was not fitting to the screen, and the overlays and widgets were fine but they were misaligned and if you watched that stream it looked terrible. I hope you can fix it but right now it was a waste of my time.

Works Great… but missing Features I need

2022-11-28

I use Streamlabs to stream my Drone Flights live. The only way I am able to do this to both Twitch and Facebook is to use the Screen Record function. When I stream, I am not near a computer where I can monitor the stream… I do have another phone… I would like a way to monitor the chat and activity in one location.
Is there an app for this?
While using screen record on one phone, the only way I can monitor any chat is if I pull that stream up on my other phone…. So If I stream to more than one platform, I am completely missing out on the chat activity from the other platforms I don’t have pulled up on my other phone.

Crashes after 15-20 minutes. Mute is iffy.

2022-12-29

Very slick and beautifully polished user interface, and very easy to set up and get started. However, after 15-20 minutes of continuous streaming, Streamlabs crashes every time, closing out Streamlabs and returning you to your phone’s home screen. Very unfortunate and disappointing. Otherwise, this would easily be a 5-star app, no question about it.

Also, happening to me a couple of time: if initiating a stream with a muted mic (muted via the mic mute on the recording stream view), the broadcast isn’t actually muted; I’ve had to toggle the mute button to “on” and then “off” again to get it to recognize a muted state.

The mute issue isn’t that big of a deal to me, really, but the crashing is. Deal-breaker. Hands-down Streamlabs would be the #1 best for no-nonsense basic streaming otherwise. Bummer. ☹️

New issues

2023-01-30

So I love Streamlabs and have been using it for 4 months but the last 2 weeks every time I try to use it I have an issue. The first thing that popped up was when I went live it would only show a single pixel of the video with a green square sent to twitch and have a 0 FPS and no bitrate even on great internet connection. I deleted Streamlabs , redownloaded and had to rebuild all of my settings and when I tried to stream the other night I was muted and could not get it to work and I was able to stream just fine the day before. I don't want to have to delete it and redownload it yet again because having to set up the scenes and images is a pain

Crashes randomly

2023-03-03

First let me say I really like Streamlabs! It lets me stream even though I have a useless computer. However, it has a few issues, one of them major. I’m using Streamlabs for streaming art with screen capture on my iPad Pro and there’s a lot that it doesn’t let me do, such as using overlays and putting music in the background. The worst problem is the crashing. It happens randomly with no apparent trigger. I streamed for about 9 hours today and it went without crashing for an hour to crashing every five minutes seemingly at random. I really like Streamlabs and would love to continue using it if the crashing problem gets solved.

It’s a good app but with some MAJOR hitches

2023-04-01

Streamlabs has a ton of cool features, Event list, alerts, chat, ultra wide camera support, 60 fps, 1080p, neat compact formatting tool for placing chat and alerts wherever you want, and it does all of that very gracefully. However, there have been issues that I cannot fix. No matter how I edit my settings I can’t help but get video/audio desync when I stream, my audio is always 3 seconds ahead of my video. And unfortunately there is not much documentation online on how to fix this issue. You cannot lock Streamlabs in landscape mode It flips to portrait mode way too easy. when you’re streaming you can point your phone at the ground without it flipping and there’s no way to change it. If you do an orientation lock on iPhone it locks it, but it locks it in portrait mode. I would love to find a way to fix it but there is very little documentation for Streamlabs online.

It has some issues but it was okay

2023-05-03

I tried using this on my iPad that’s up to date, and it worked great for me... for the most part. I couldn’t see what the stream looked like for one, I think that adding something similar to Netflix’s picture in picture could fix that. And I couldn’t screen record it for more than 3 minutes before it stopped and wouldn’t let me after that. It does have some nice things for beginners like me though. The easy to use format was really nice, and it seemed really beginner friendly. Really my major issue was with the screen recording, it seems like it would be a minor thing to fix but most people appear to have a similar problem. Overall I think it would work for someone that isn’t me.

It’s great until it’s not…

2023-06-03

I’m 1-5 with attempting to stream with Streamlabs. I haven’t found the bandwith “sweet spot” yet and unfortunately Streamlabs doesn’t let you know if you’re there. I’ve had 3/4 bars of service and my FPS and KBPS bounce all over the place. If you’re losing frames it does not alert you and if you don’t have any audio coming through it does not tell you. There is no way to test your bandwith prior to going live.

With that said, your only option is to promote your stream like normal, go live, cross your fingers, and hope that Streamlabs can hold it’s own…and if it doesn’t…hope that one of your friends is nice enough to text you to let you know that your live stream is completely useless.

Pretty bummed that I spent $150 on the premium version of Streamlabs just to have to constantly close it out and resort to going live on Instagram instead. I don’t have enough faith in it at this point to click “go live” anywhere outside of my home…which is the point of Streamlabs .

Maybe it's just me, but...

2023-07-05

Maybe it's just me, but I can't seem to broadcast my screen, even after following the directions given. I check my page and twitch app and it doesn't register.
What I would eventually wanna do is use PS4's remote play app so I could cast my PS4 gameplay on Twitch!
Here's what happens on my iPad: After a few minutes, it registers for a few moments and then it stops. Nothing registers on my account.
On my iPhone: It stays on like it's broadcasting, but it doesn't register on my Twitch.
If I wanted to use the cameras, then yeah they work, but screen capping is difficult for me. I request a 2020 tutorial in order to be able broadcast my screen!

Great add on! Good for phone and PC streams!

2023-08-05

I love the easygoing feel of this app. I love how easy it is to add and customize your layouts. The one thing that is a big problem for me is the fact I have a hard time seeing chat off on the side. I don’t have enough desk room for another monitor so I rely on using my phone most of the time. One feature I really would love to see added would be the chat room feature for whatever platform you stream on.
Also in Streamlabs it doesn’t like to rotate according to the angle I have my phone at. This being fixed is a minor but much appreciated fix.

please make intro makers and custom tip alerts free to use and not with joining prime.

2023-09-06

Don’t get me wrong, I like using this app obs for my twitch streaming. It is a good streaming app to use to stream to twitch and I find it helpful.
However, by far in my opinion, its BIGGEST downside is that it makes you Join Prime to create custom alert tips, create intro makers, and all the good stuff that can allow streamers to grow. Not everyone is super rich and wants to pay for prime every month. I myself want to use the intro maker and tried creating one, but then when i went to download it, it said that i need to pay for prime to download intro makers, custom tip alerts, stream overlays, and more.
I hate that part so much.
That is the only reason i gave it 4 stars.
Just let making intro logos, tip alerts, and all the streaming growth items free. There is no reason not to.
There are a lot of people that are considering leaving this app obs solely because of them being forced to use Prime to get all the simple growth equipment.
Please make intro makers and all the other streaming growth items free and not having to join prime. this app, by making it free, you can potentially bring back thousands who left due to being frustrated of having to join Prime.
Please make them free and don’t make them go with Prime.
Thanks.

The app is Fantastic but it can’t pickup discord audio

2023-10-08

So I’ve been using Streamlabs for sometime messing with it doing test live streams but I noticed that it only picks up my audio and my games audio. I thought it was just me so I did everything I could to try fixing it. After like 4-5 hours of research I found out that no one knew how to capture discord audio. All I really want to see from Streamlabs is that it will capture my friends audio when I am live so I don’t sound like I’m talking to myself. So until this is fixed or developed I don’t know what to do... so please if you can please add this

Good.... but I have a few suggestions

2023-11-08

I like Streamlabs but there is something I really hate about it. No offense but this is going to be probably the most major flaw in the history of streaming apps. I kind of want to, you know, not have to keep my microphone on the entire time! and also I really want to stream when I’m not on Streamlabs because if I can stream something in my camera roll I won’t have to get up early in the morning and my viewers will have to pay more money for Streamlabs every time so that they can see me(this is the flaw), because I am kind of Internet famous. also, this is in the floor I just kind of want you to reach out to universe, The website building app. Maybe you can work something out with them so we can use that app to stream on our websites.

Great streaming to move for the casual streamer who does IRL

2023-12-10

Some great improvements would be the Bilicki to capture the screen of the device you’re using to stream from so if you had a game that he wanted to play on your iOS device then you could stream that maybe even put a WebCam view on one corner of that front tight shot of the WebCam but other than that I see no room big improvements or they can do it’s really great that very easily is very user-friendly very on top of their game good job hit Hey great Mark for Streamlabs and I hope you continue making great app like this that make people’s lives easier thank you

Really good but

2024-01-10

This live streaming app is the best live streaming software ever for me! But I have two problems. When I screen record live after a couple mins it was stop for some reason but I have a solution for it. I would just start screen recording again, then it would work just fine. It’s not all that bad. But the biggest issue is sometimes when I try to use the camera, it would just say connecting and it would never get to my channel it would show the event and title of the stream, but it would never connect. Please fix so I can do it all the time thanks!

Full of lies.

2024-11-21

I tried to stream on my phone following the exact instructions it says and it just cancels it and gives a notification saying that it’s a prohibited/not allowed actions and that I can’t do it. The advertising here says “Stream Mobile Games!” But how can you if it says you’re not allowed to stream anything? I am writing this to warn everyone NOT to get Streamlabs. They should not be rewarded for false advertising and fake content. I wish it would work because it sounds like it would and should but it doesn’t at all. They should either fix this or take down Streamlabs and stop all of this lying and deceit.

New updates make stream lag A LOT, VERY CHOPPY

2024-11-21

With the new IOS 13 and recent updates made to this app for it, streaming with screen-capture has become much more CHOPPY. Before the updates, I streamed with a 1080p, 60fps, 10,000 bitrate setup in the this app settings. Now, since the new update (and no my WiFi/device hasn’t changed) the stream can’t handle 10,000 bitrate AT ALL, and is WAY TOO CHOPPY/LAGGY. HUGE PROBLEM. The only bitrate that works now is 5,000 MAX, just so the stream isn’t choppy, and boy is the quality/resolution low. FIX THIS PLEASE. 10,000 bitrate should not be laggy on an iPhone with the latest software. Thank you.

Not what it’s hyped to be!

2024-11-21

This is a cool app, BUT the remote doesn’t work because on the software I have for my Mac the settings section doesn’t have a “Remote control” tab so I reinstalled it and now my video won’t show. You have to do all this extra stuff and the tutorials make it look easy...”Well all you do is this!” And it’s not that easy! Maybe t works better if you use a Windows PC, but I don’t. So the whole think stinks!!

I gave it 2 stars for mere potential, but it’s a waste of time! There’s no real help for the problems I’m having and it leaves you googling for answers to which there is no help.

You WILL get frustrated with this!

Doesn’t work

2024-11-21

I was very happy that I could finally stream, but when I started streaming, I went on my laptop to see if it was working, and it was not. And also, I cannot change the title of the stream before the stream begins. I watched a video on it and there is supposed to be a “pencil” that doesn’t exist. I am on iOS and O made sure that I had screen recording on, and I had already had it on. If it actually worked for me, I would give it 4 or 5 stars. I had just waste 40 minutes of my life trying to figure Streamlabs out. Disappointed.

Won't use again until sound notifications are integrated

2024-11-21

I was really excited to see that this app has a live streaming app. The overlays are easy to set up and it's a great looking app, but there is NO SOUND for the notifications.

It might just be my issue, but my stream keeps randomly dropping when I use Streamlabs. I reached out to SL for this issue in the Discord. The support channel is flooded and all my attempts are overlooked. My other streaming app offers the SL overlay integration, (offers sound notifications for a fee) and doesn't crash on me several times a stream.

Good for camera, not for screen

2024-11-21

What works well: If I want to broadcast my camera feed, this has worked really well. Did a crafting video for two solid hours with no problems at all!

What doesn’t work: I’m an artist, so I was very excited to stream my screen while working in Procreate from my iPad. Sadly, this app has crashed every single time I’ve tried, usually after about 5-10 minutes. I was really hoping this would solve all my streaming problems in one place, but so far that hasn’t been the case.

Would have given it a 4

2024-11-21

I would have given it a 4 if not for the fact that the chat that the broadcaster reads is horrible. You can't move it, you can't enlarge the text to make it easier to read ( you'd think that would have been a no brainier ) and you can't change it's color. There's zero moderation capabilities other then trying to type in chat commands.

However. I give it three stars because of the ability to use layovers and get alerts. It's the closest you can get on mobile to a PC broadcasting feel. It could just be a lot better.

Great mobile streamer,however falls short 1 step

2024-11-21

Streamlabs has the best functionalities and customization of any mobile streamer app. However, Streamlabs does not support screen recording streaming and only camera recording. More streamers stream games rather than vlogging, therefore making Streamlabs almost pointless for those who want to stream what’s on their screens. I one day hope that screen record-streaming will be possible, especially since it’s now easier than ever with iOS 11’s replaykit.

Ok, from what I've seen.

2024-11-21

It seems nice! It has a pretty self explanatory set up, although I've yet to see it in action. I have three things that I think should be added; first of all, and this is one you probably get a lot, add screen recording for IOS. Second, there should be a way to get help from Streamlabs , or a way to explain what each feature looks like and does. Third, a way to play music in the background, but of course, only some users will want that. Sorry for bugging you, if any of this has been implemented.

Screen capture was fine before but now it’s blown up

2024-11-21

I tried live-streaming today after updating and even though Pokemon masters worked the image was too big. Prior to the update the screen looked just fine and was captured entirely. Anyway can I adjust the stream so nothing is cut out? I am using an iPhone 7. I give four stars because it was working great before although it would keep stopping the stream it was quick to restart it.

Surprised at how good this is.

2024-11-21

It’s great! I mean it’s good quality, good frame rates. The alerts are confusing, but I think I’ve figured. The one problem that takes this to 3 stars is the screen-broadcasting. I try multiple things, but haven’t figured how to get it to work. Every time I try t says broadcast stopped due to (null). (I’m broadcasting to DLive) It’s annoying. If it worked I would definitely without a doubt rate this 5 star and recommend everywhere.

Good Phone Streaming app

2024-11-21

I’m loving this app right now, but the only thing I need help with is that. The text to speech, and donation notifications are not going off on my iPhone 6s Plus all the time. I can see them but there’s no sound, regardless if the volume is all the way up or my phone being on silent or not. I’m not sure if that has to do with the iPhone itself, my carrier, or I’m doing something wrong. My notification sounds are on too. But other than that this is a good app 👍🏾

💟

2024-11-21

I continuously use it for streaming because it has better quality than my computer. Plus, being IRL, I don't need the extra space on a screen for games/art/etc. anyways.

As far as I've seen since I've finally gotten this update. The issue I had with connection timeouts has only happened once or twice. (I probably just jinxed myself) So things are improving.



Is Streamlabs Safe? 🤗🙏


Yes. Streamlabs: Live Streaming App is very safe to use. This is based on our NLP (Natural language processing) analysis of over 15,229 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Streamlabs Is 77.7/100.


Is Streamlabs Legit? 💯


Yes. Streamlabs: Live Streaming App is a totally legit app. This conclusion was arrived at by running over 15,229 Streamlabs: Live Streaming App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Streamlabs Is 100/100..


Is Streamlabs: Live Streaming App not working? 🚨


Streamlabs: Live Streaming App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Monthly Ultra $18.99
Monthly Ultra $4.99
Monthly Ultra $9.99
Yearly Ultra $149.99
Yearly Ultra $49.99
Yearly Ultra $99.99


How was your experience with Streamlabs: Live Streaming App? Post a Review




Features

- Stream to any platform, including custom RTMP destinations

- Stream mobile games with microphone and internal audio options

- Broadcast camera with high-quality video

- Personalize stream with professional mobile themes and overlays

- Select from a variety of widgets, including Alert Box, Chat Box, and Donation Goal

- Disconnect protection with private server hosted on Streamlabs Cloud

- Full customization of stream settings, including bitrate and frames per second

- Rewards program for streaming more, including exclusive rewards like multistream and free mobile themes.

  Customer Service/Support
Developer:
Streamlabs


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