Passport Photo - ID Photo App Reviews

by Ram24375

I purchased PassportPhoto and it worked well but suddenly it started asking to purchase again , there is no proper support number or channel provided , one can only send email to support email box but no reply even after a week , I reported issue twice and there is no other way to reach to PassportPhoto company, I’m planning to file an complaint and request the refund. Price i paid was just around $4 and I can let it go or purchase again but just providing my feedback so people can be aware while app is great and does what it claim but in case of any issue expect no support.

by Dan K In Ohio

I purchased PassportPhoto today in the hopes of cleaning up and printing a passport photo I had taken at CVS. Whether I took a picture of myself or imported the photo I already had I continue to get background removal service not available. I turned Wi-Fi off on my phone and it actually managed to work once however when I tried to complete the photo on the finish screen it just sat there with a spinning circle and did nothing. I assume the finish screen was ensuring that the photo met US passport guidelines. Definitely regretting this purchase.

by BanksyG

I upgraded to the pro version for my digital my passport pictures and tried many times to upload the pictures created within PassportPhoto , all
Of which were rejected by the passport website! I tried just taking a regular picture on my iPhone without an app and the actual website accepted both of them straight away! Big waste of money and time

by HMPserial

App was not working, asked for help by email and never heard back. App was not allowing me to make the ONE selection of wallet sized images I needed…but was allowing me to select everything else. I tried contacting support and that was a joke. Followed up and asked for a refund, still never heard back. Don’t waste your money, this was a complete waste of time. I’m embarrassed to say I actually spent money on this when I was able to go to CVS and take them for $9.99 and I got them right there and then.

by Luna57746

Wanted to remove a background and paid 3.99: the purchase said that I was getting “10 credits” whatever that means which I interpreted as 10 background removals. Turns out I had to pay $6.99 more after the initial background removal didn’t work on the picture / cut it off incorrectly. Very confused about false advertising and the inability to see the result with a watermark or something before paying for it.
Please give a refund of $3.99 as the photo did not work for me and i was under impression that I was getting multiple background removals as thats what it said when i was making a purchase.

by Jobin49765

Don’t go with them! I had to buy a second set of photos through another company. I ordered my photos and when they did not arrive within the 2-3 business days after shipping that they claim. After contacting the company, they basically blamed me saying they were probably in my mailbox or I must have given them the wrong address. (Neither was true) They were also unable to provide any sort of tracking. Several days later, and no photos, I had to get photos done elsewhere with no guarantee that the photos would ever show up. Now they will only offer a $3 refund which makes no sense. I still don’t even have that after multiple emails. No tracking info? I’ve never heard of this. Save yourself the trouble and money of having to buy 2 sets of photos. What an absolute waster of time and money.

by John Bb

I downloaded this to make photos for a digital renewal of a passport, but between the fact that the background remover did a poor job (part of rhe ears missing - small, but noticeable) and the fact that you cannot use software to edit backgrounds (it is a reason for rejection), PassportPhoto was a waste of money. It isn't the developer's fault that US passports require unedited photos, but the remover isn't great in PassportPhoto either.

by Absolutely Postal Rebecca

This used to be a great app. We’re premium users at our postal store, where we provide passport photos on a regular basis. Now, all of a sudden, it wants to charge us $3.99 every time we need to edit a photo. I’ve tried to get in touch with support, with no response. Going to have to find a new app if don’t hear from them in a day or so.

by Jhfdeo

PassportPhoto is easy to use. However, I purchased PassportPhoto few years ago for life time use, after I took several photos today and to last step to remove background, it says I have used several times today and need pay additional $3.99 for 10 + 5 credit????

by Fooled-by-ad

Thank goodness the cost was less than $7. First got the freebie but upgraded for the background fill feature which auto fill did not work. Got into endless loop trying to print. App does not seem well thought out and seems to the same value as the freebie version. Just don’t make my mistake and upgrade. Now I feel stupid. There was not a zero star.

by Mike GLI 'S'

Where do these high ratings come from? PassportPhoto is a waste. I was unable to get past snapping a photo within PassportPhoto ’s grid. This was followed by promotions for a “Premium” version and other promos that appeared to block my way. I ended up loading a photo onto my laptop and using my printer’s editing software which includes a “2x2” photo setting for “4x6” photo paper.

by Zeus@Delhi

App requires my email to send a support request, but there’s no way to provide email in PassportPhoto .

App Store listing has a support link that goes to a page that doesn’t exist - 404 error.

I purchased the premium version on another phone and am trying to get it here - no easy way to do it. Was trying to reach support but can’t figure out a way to reach them.

by Raivexsias

PassportPhoto works in generating a passport appropriate picture, but then ONLY supports printing, and only on preconfigured sizes (for example doesn’t include 2 inches by 2 inches), and adds a white gap as a result.

I want to be able to save these to photos ! Not just lock in PassportPhoto and print. Especially annoying as PassportPhoto requires access to photos.

Also the “finish” button makes PassportPhoto get stuck whenever I use it

by Sdvrma81

I bought PassportPhoto a year ago and it was good. Today it asked $3.99 to remove background which I paid. But when I tried another picture to remove background, it is asking for money again.

Not recommended.

by Admaleon

I’ve been enjoying PassportPhoto very much. But I’m considering deleting it because now every time I try to use it, PassportPhoto asks me to pay again the “one time payment”. I paid it again two weeks ago, but today PassportPhoto is asking again to pay the “one time payment”

by Doubloh

I selected the correct paper size but they came out too small with only half the face. Single photos worked fine when you didn’t select paper size.

by App Pass

PassportPhoto does a lot of things I like especially changing background color, but I can’t get it to print on photo paper, it only prints on 8x11 paper. It does not allow me to access printer options so I can resolve this issue. Suggest developer find a way to get it to print on 4X6 photo paper.

by Mustafa7ya

I would give it 5 stars if we can add background color what I mean here not photo pic background talking about after I am done with pic ready to print print file let’s say 4x6 color white and pic background white now I can’t see where to cut it I hope that make sense and allow us chose color that we want and ads still show even I paid for full version app

by SeniorReader55

All steps went smoothly for me after I learned from multiple mistakes. At the end I wish there are grid lines to separate the pictures in multiple prints. This lines can help me cut the pictures exactly to the required size.

by Mustafa7O

I would give it 5 stars if we can add background color what I mean here not photo pic background talking about after I am done with pic ready to print print file let’s say 4x6 color white and pic background white now I can’t see where to cut it I hope that make sense and allow us chose color that we want and ads still show even I paid for full version app

by Stephmens

I haven’t seen a passport app this good. I like how it automatically gets rid of the background.
I also like the way it places your head in frame for each country’s passport picture.

by Hlsu

My wife and I received our new passports today. Everything was smooth while using it to take our passport photos. I printed the photos at Walgreens. Submitted the photos with our passport renewal applications. Thank you!

by 若松旻

If you are not satisfied with a typical drugstore passport photo, PassportPhoto is the one for you. You could take a picture as many as you want. My friend and I took 12 photoshoots. Then, I could get a nice one.

by Dislike Trip Advisor App 1973

Took and edited my own photos and used this free app to align and print out multiple copies. Easy to use, perfect for what I needed. Had to watch a few ads but worth it.

by Frid147

No problem with app took 5 of the same pictures to one 4”x6” picture and printed at Walmart for 12¢ each. Passport photos for 60¢ for all 5 is better than the $7.49 each. Already submitted to get passports and they were accepted.

by Hany Barez

Can I know why I need to pay few dolors eavry week while I have already purchased the application?

by CBSunni

We submitted our passport applications the other day. And it was almost comical how much the folks who there processing them raved about our pictures - how perfect they were. They told me I should take passport pictures as a profession. Me: “I just used an app!”

by Racasa

I paid almost $40 for passport pictures for2 people(4pics total) at cvs, and they came out horrible, bad lighting, bad definition. I didn’t look like the pic. PassportPhoto is very easy to use, you can try as many times as you want for as many people as you need. Love it

by TheOClady

I actually downloaded another app before and did touch ups and then PassportPhoto is great because it lets you create a picture size photo of many 2x2 passport copies , full color and save as picture and download ready to send to printing, is great and absolutely free

by Miamibob

I checked out all the ID/Passport photo apps currently available. I found this one to be the most flexible, simple to use an with the most reasonable priced premium features. Highly recommended.

by Quantresearch

I am so happy to have found PassportPhoto. I went twice to the nearest CVS to get my photo taken and both were rejected. I then tried PassportPhoto and my first picture was approved. Thank you so much

by Queenie Von Sugarpants

Delighted with PassportPhoto. Super easy and intuitive. I used the free version for my basic needs. Took pictures in front of a white wall, easy enough for my 11 year old to use. Highly recommended!

by IndianTheater

Been using for years. It has pretty much all countries and options where you might need a picture - visa, pr, passport.
PassportPhoto makes it very easy to take pictures and tailor it to meet the specs.

by RickRiver DR

I rarely leave reviews but I’m very satisfied with PassportPhoto. It worked like a charm and it’s very simple without trying to make us go premium and the ads are very fair.

by Neuro2011

I’ve been using PassportPhoto making passport photos for several years. Easy to use. App developer responds to my feedback quickly. Great customer service!

by Hgdfhjbchhjnbhg

I am a premium user but he wants more money from why

by Clinical Radiologist

PassportPhoto freezes at the end when you press ‘finish’.

by GJ.Nick

Straight forward and easy to use. Especially helpful with printing multiple copies on a standard sized photo paper.

by Petnikota

It is easy to take passport size photos

by NurseClairey

I used this to make a US passport photo of my baby. It’s was quick and easy to use! And free for color photos too unlike some of these other apps!
Thank you!