Contact DJM REC Support
Company Name: AlphaTheta Corporation
About: Share your DJ sets in high quality with people around the world. DJM-REC makes
live streaming and recording easy – simply download the app and connect your
device to a DJ mixer via one cable to get started.
DJM REC Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AlphaTheta Corporation
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit rekordbox Website
Privacy Policy: https://www.pioneerdj.com/en/company/privacy-policy/
Developer: AlphaTheta Corporation
Privacy & Terms:
https://www.pioneerdj.com/support/software/
Can I trust DJM REC app?
Protect your data and wallet. We investigate the developer's website (Pioneerdj.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Garbage
by Ziasun505
This app is complete garbage. Went to throw a mix on my djm 900nsx2 and nothing was working. Updated the firmware on my cdj 2000nsx2 and djm nsx2 and still nothing. Ipad os 14.0 not working correctly, iOS 15.5 the same thing, the app shows djm connected but not showing any audio. Called pioneer DJ customer service and spoke with some idiot who didn't know anything about djm-rec, didn't know what a djm-900nsx2 was. Starting to loose faith in Pioneer all together, especially when your customer support reps have no knowledge over equipment and software. Was basically told to post my issue to the forums and a tech rep should respond back within 72 hours. Pretty horrible customer service all around.
Use to work now it doesn’t. 2023
by Boolumaster
I used this app back in 2019. I was able to record a whole 4 hr set. Quality was incredible! Now in 2023 you get a pop up which tells you to update the firmware on certain Pioneer mixers in order for it to work. That’s ok if you are a DJ that uses the same mixer, but if you are a traveling professional DJ you can go to a venue and update their mixer’s firmware. About 15 minutes into my most recent set, I looked down at app and it stopped recording. Professional DJ go another route if you want to record your sets, you’ll waste $10
Used to be great. Now doesn’t work
by NYC Boys
As soon as they released the paid option the app no longer works for me. I accidentally tapped later when it asked to pay for the app which previously had always been free and now it doesn’t work and there is no option to pay for it so it will work. It’s now just a garbage app sitting on my phone.
Have a Problem with DJM-REC: DJ live/recording app? Report Issue
Why should I report an Issue with DJM-REC: DJ live/recording app?
- Pulling issues faced by users like you is a good way to draw attention of DJM-REC: DJ live/recording app to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DJM-REC: DJ live/recording app customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DJM-REC: DJ live/recording app.
