eHomeLife Status

Last Updated on 2024-01-28 by Chengdu Meross Technology Co.,Ltd.

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

66.7%

Connection

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

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Common eHomeLife Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot eHomeLife app on iOS and Android devices. Solve all eHomeLife app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

eHomeLife iPhone Issues and Solutions

eHomeLife iOS app crashes, not working, errors
eHomeLife iOS app network issues
eHomeLife on iOS has black/white screen

eHomeLife Android App Issues and Solutions

eHomeLife has errors/crashing/not working
eHomeLife server network connectivity issues
eHomeLife has black screen

eHomeLife iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever eHomeLife app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix eHomeLife app crashes or not working on Iphone (iOS):

Close and restart the eHomeLife app on iPhone
Update eHomeLife app to the Latest Version for iOS
Uninstall and reinstall eHomeLife iPhone app
Update your iPhone to the latest iOS version

Fix eHomeLife on iPhone unable to connect to server/internet connection issues::

To resolve eHomeLife network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix eHomeLife black/white screen (blank screen) on iPhone:

Follow the eHomeLife iOS app troubleshooting guide Here →

eHomeLife Android App Issues and Solutions

Fix eHomeLife not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent eHomeLife app issues:

Force Stop the eHomeLife App
1. On android, goto "Settings" » click eHomeLife app. » click "Force Stop".

Update eHomeLife to the latest version on PlayStore

Clear eHomeLife App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "eHomeLife app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch eHomeLife.

Fix eHomeLife unable to contact server/ eHomeLife internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click eHomeLife » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got eHomeLife » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch eHomeLife on android.

Solve eHomeLife black/white screens issue on Android:

Follow the eHomeLife android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chengdu Meross Technology Co.,Ltd., developers of eHomeLife.

About this app

Customers can plug their electronic devices on it and then use the this app app to easily manage below features. 1. Support Scenes function, users can set multiple devices to the previously configured settings. 4. Check to see if connected devices are on/off from anywhere for peace of mind. Turn electronic devices on/off from anywhere with this app app. 2. Create on/off schedules, auto-off rules to work automatically. 3. Currently, we have smart plug available in market. this app mainly focuses on Home Automation gadgets.