Contact eHomeLife Support
Company Name: Chengdu Meross Technology Co.,Ltd.
About: eHomeLife mainly focuses on Home Automation gadgets. Currently, we have smart
plug available in market.
eHomeLife Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with eHomeLife. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact eHomeLife. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Totally unreliable and unsecure - deleting the app!
by EagleTRL57
I bought this specifically for my two garage doors. Installation of the hardware went smoothly, but after about 48 hours, the app started reporting that the doors were opened and randomly opening them, then wouldn’t close them from the app. This is very disconcerting when I am not home and can’t tell if the doors are open and my house is unsecured.
The app also seems to randomly swap the garage doors from 1 to 2 and back, so I don’t know which door is which. This might work fine with lights and indoor devices, but totally unreliable for exterior doors that secure my home.
Violates App Store Privacy Rules
by Lintmachine
Extremely disappointed to find that this app requires an account to configure the smart switches that I purchased. I’m not able to setup the switches without the app, and the app requires an account.
Last time I checked, this behavior violates the App Store rules, which state that the app should function without requiring an account, except in cases where it is strictly required.
I have other smart switches that function perfectly fine without any account.
Totally unreliable and unsecure - deleting the app!
by EagleTRL57
I bought this specifically for my two garage doors. Installation of the hardware went smoothly, but after about 48 hours, the app started reporting that the doors were opened and randomly opening them, then wouldn’t close them from the app. This is very disconcerting when I am not home and can’t tell if the doors are open and my house is unsecured.
The app also seems to randomly swap the garage doors from 1 to 2 and back, so I don’t know which door is which. This might work fine with lights and indoor devices, but totally unreliable for exterior doors that secure my home.
Have a Problem with eHomeLife? Report Issue
Why should I report an Issue with eHomeLife?
- Pulling issues faced by users like you is a good way to draw attention of eHomeLife to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a eHomeLife customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using eHomeLife.
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