Faire Wholesale Reviews

I’m opening a new business and I thought after taking care of all my legalities and hiring a brand designer, I would start to order inventory so it could arrive as I book flea markets. Multiple brands individually accepted my wholesale application after I gave them my tax numbers, but told me they were also on Faire. Out of convenience, I went to order everything on Faire, and placed a $4000 order. Only after placing this order did Faire tell me I needed to go through this lengthy verification process. After I gave them my tax ID numbers, proof that I was working with a designer, and a picture of the tent I’m using, they canceled my whole $4000 order four days after I placed it, pushing me back further and further from getting this business off the ground. Not to mention the fact that I was promised a $100 sign up credit and was never given it. No, I don’t have a “pop-up” schedule. I actually thought I would have inventory before applying to places 🤷🏻‍♀️. Guess I’m ordering through the individual suppliers on their websites now.
Ps, my neighbor and Aunt who both use Faire thought it was a little bizarre that I’ve had to jump through these hoops. Neither of them had to go through this process to use Faire.

Contacted multiple times regarding an unknown issue that will not process purchases (paying instantly and not using credit terms). I also requested refund of two months Insider Access paid for but not used because purchases will not process and the company will not return communication emailed to support. The website and app do not provide a phone number and email/message communication is the only way to reach anyone.

No communication of any nature is returned, purchases are not processed and refunds are not made. Vendors are missing sales from probably more than myself. Skip the site and go directly to vendors viewed in the site. It is easier, expedient and you know you will not be ignored if there is an issue.

We applied for an account almost 3 weeks ago. When we applied it stated it would take 3-5 business days to get a response. Within the 3 weeks we’ve been waiting we have emailed them multiple times with no response. We are highly disappointed considering we have to keep postponing our website launch date due to their lack of action or response. I will be happy to update my review if they decide to handle the issue.

We’ve ordered from Faire for about a year with no problems. Then I made an order with a company who charged my card and then disappeared. I’ve also noticed an increase in sellers who seem super sketchy. Claiming to ship from the USA but make up a city name that isn’t even real. Be careful who you buy from. Do your research, I don’t think Faire is screening the sellers. I’ve tried to reach out to Faire several times with no response. 😟 I’m now only buying from a couple vendors that are reliable.

The customer service is awful!!! No one we have spoken to is ever helpful and they take a very long time to respond. We are a newer business and have just had an awful time with them. Other wholesale vendors have been much more helpful to us. We like some things on here, but we’ve had more success going directly through vendors. This is simply due to customer service

There are very few ways to filter through products and feel like I’m browsing through tens of products I’m not interested in and therefore lose patience and end up not purchasing from Faire. Low to high price filter is so basic but not there. Or in stock filters since there are SO many products that are often not in stock.

For starters they don’t help small businesses unless you’re brick and motor or you have a website. It confuses me that they won’t allow you to shop for your business if you sell on a 3rd party website when they are nothing but a 3rd party website (how limiting). To make matters worse they refuse to sell to me but will not allow me to remove my bank information and delete the account. Oh and pretty much all of the wholesalers are on other 3rd party platforms that are more flexible. Oh and yes I’m legally permitted to sell in my state.

I order tons of things on Faire . I gotta say FaireWholesale is terrible . I need to hold my iPad vertical and it’s not comfortable like that, really cramps up my hands in a short time.
I have to just go to the website and order from there because I don’t own a computer and I still need to order off my iPad. I really wish they had a phone number so you could speak to a live person to resolve issues. I’ve written them and they never write back. The good thing about Faire is that is great for finding new and unique items for your store. I Love that about Faire!

Love working with Faire for wholesale. I use them quite regularly for the past few years. But for FaireWholesale itself , it’s quite annoying. Your best bet is using the computer for whatever you need. FaireWholesale is not iPad/tablet friendly. It comes through in phone view. I do not understand why this very easy issue to address has not been addressed when many people have complained. Using FaireWholesale on the phone is limited.

FaireWholesale works well, and the functionality is amazing. But I am definitely concerned about the disadvantage, as it is clear they give priority to the buyers more than the small brands. To be specific, if a package gets lost by the carrier before making it to buyer, Faire takes care of the buyer by making sure we re-ship the product to the buyer and offering us (the small brands that sell products) only $100 compensation, when the orders are well over $270. The compensation of $100 doesn’t really help much and then we are required to ship new product at our own expense so we don’t only see loss on the lost product but also are responsible to ship new product for free. Faire helps finding customers and that’s amazing and why we are using the platform, but it would also be nice if you care for the small brands that sell in your platform as much as you care for the buyers and your profit. When it comes to losses, the small businesses that sell on faire are the ones that take the punches. Get the 25% and 15% but also care for your sellers.

We love ordering from Viv & Lou. The products are great quality, and we receive them very fast! They have also been very responsive when we have questions! 10/10!!

I love the fact you have so many unique sellers on this platform, plus so many cool payment features which allow you to see the product before you pay in most cases. Thanks, FAIRE🌸💕

It would be nice if there was a standard requirement that clothing listings must include the materials/fabric the items are made of so buyers don’t have to ask businesses for materials for each item they are interested in.

Faire has been such a great way to find new products and connect with brands. So helpful during the pandemic. They make it very easy for retailers to try new things. Great customer service too! Can’t say enough good things!

I just want to say that I was very hesitant about trying Faire. I am a small business owner, mother of 4, with a full time job. I cannot afford to place orders on half of the wholesale sites out there, because I cannot reach minimum item quantities or cart totals. I often feel as if wholesale is not small business friendly. Faire has so many different shops to choose from, with no minimum order as an option, free shipping (with insider), and net 60. This may be my go to from now on.

I’m sad I didn’t know about Faire sooner! This is an incredible way to source quality, ethical wholesale items for my business. I think I will exclusively purchase from Faire for my wholesale needs! Truly a magical experience!

I am on the small scale of selling home fragrance. Have been branching out and purchasing warmers and diffusers from Faire to sell with my wax melts/oils. I have been receiving good reviews from my customers on these items. Had an issue with my first order but Faire customer service resolved everything. Will continue to buy from here.

I own 3 retail stores. All of which thankfully are very successful. Ordering through this pandemic at times has had its challenges but I can honestly say that ordering w Faire had been such a breeze! I would highly recommend the brands that they let represent their Co!

I oversee multiple retail stores and cafes. During this challenging time we have decided to focus on small businesses, eco-friendly, women owned, black owned and made exclusively in the USA. This site helps you focus on all these vendors and many more! It’s made my life so much easier and I feel good about the vendors I choose to do business with!!!

Discover FaireWholesale four months ago. Now we have $37,000 of net 60 terms. Absolutely so much easier to use than so many of the old ways we were doing it. I hope they expand to more product lines, including food and more legacy distributor type items.

While I love the idea of an app for Faire, it needs to work. Whenever I open FaireWholesale it takes me to the Faire website where it suggest I “GET” FaireWholesale (which I already have). So I select “GET”. Takes me to the Faire app in FaireWholesale Store, where I get the option to “OPEN” FaireWholesale . Then, and only then, do I actually get to use FaireWholesale . Whew.

I’m sure this can be fixed, right?

I was mistaken, FaireWholesale is very good, but unfortunately, they are not suitable for retailers. What I see is that FashionTIY can better meet the requirements of retailers because their prices are great. But here I cannot get a price discount because of the large number of purchases, which is not suitable for a retailer like me.

I love the company but I have items in my cart and can’t lower the quantity or delete. There’s no issues adding items....somewhat frustrating. I only attempted to use FaireWholesale because there was a discount to do so. I will continue to use Faire, probably not on FaireWholesale .

I appreciate Faire retailers, but FaireWholesale on iPads is very inconvenient. For those using the iPad with a keyboard, you will lose a lot of time. It is made to use on cellphones so you must hold the tablet vertically. This completely slows down work days, as you must disconnect your iPad and use your finger or Apple Pencil to navigate everything. Becomes tedious very fast. Unless you work from a cellphone, FaireWholesale is not compatible with updated technology in business. That is the only downfall, but it is inconvenient enough to set you back twice the time. The developers might take this into account with updates. FaireWholesale is very cool, would be much cooler if it was easier to navigate on iPads.

I’ve found some great products for my shop on here but have found FaireWholesale difficult to use. Sometimes you tap on an item and a different one comes up. I don’t love the search engine either

This company is one of the best ones I’ve ever had business with; and it’s about time they added an app. I love the makers, the ease, and (don’t tell my family) how FUN it is to shop. You won’t regret downloading it.

I love Faire !! All the companies to choose from and keep you updated with all the products. Net 60 is a must for our business & helps us out so much.

I can’t believe how lucky I am to have found this fabulous place to shop !!! I can’t wait for my customers to see all the beautiful clothes !!

This company has been a life saver (brand saver) for my company. Very convenient and makes it possible to start a home business without investing to much. A blessing from above!

I love Faire! They have amazing products for everyone. Their support team is also incredibly friendly and promptly helped solve my problem.

Way to go Faire - keep up the good work!!

Yes...like the others said....not easy, not cheap, and they ghost you constantly...

I don't have experience with making business with Faire, but I received an email this morning from alleged retailer from Switzerland that interested in working with my company, but through this marketplace (Faire). They gave me non-existing website of the company (it just said "coming soon"), person who contacted me and the retail company that they are representing is non-existent on the whole internet (I've spent an hour trying to find ANYTHING about them). The mail was sent from retailermessages@redacted, with a "sign up" button at the bottom. When I tried to reply to that mail, it just bounced back. I don't know what is like to do business through this marketplace, but I would NEVER go into it while they are trying to fool me with an email like this.