Contact Wheels Support
Company Name: Wheels, Inc.
About: Wheels Mobile Assistant requires a Wheels Driver Tools Account.
Company Vehicle
Drivers: Streamline your productivity with an integrated suite of tools you need
as a driver of a company-provided vehicle.
Wheels Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Wheels, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Wheels Website
Privacy Policy: http://www.wheels.com/public/privacy-policy-mobile
Developer: Wheels, Inc
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3 Most reported problems 😔💔
Only use because I have to
by Deannpow
I use this app to submit mileage only because it’s how my company requires that I do it. The old Motus app we used was much better. I tried not to make a rash judgment but after using the app for 5 months I’m convinced it’s not just a familiarity issue. The app is very klunky to use and the tracking modes doesn’t really accommodate the way I work.
Trash
by No One 123456890
Unpredictable and unreliable. The company that I work for requires GPS logging for mileage tracking and this app isn’t reliable. Therefore, my reimbursement is affected. The lack of reliability of this app costs me money, time and aggravation!!!! Wheels should either fix the app or stop providing the service. I’ve used it for four years now and have had the same results and get the same response from Wheels, “our developers are working on it.” What have they been doing for the past four years? The recent updates have done nothing to make the app easier to use, they just update the graphics of the logo. There are prompts on when I log in to ‘update authorization.’ When I click on it to update, I get “Unexpected Error…”. These types of errors are very common with the app. Again, Wheels provides no real answers. Do something about this, Wheels! Like I mentioned above, if you can’t provide the software for the service, don’t offer the service! I’m sure the company that I work for is paying good money for the service built around this barely usable app.
The app Crashes
by Kmart__32
The only way the app works is if you do not use any other item on you phone at the same time, GPS, music, ect.. it will kick you out of the app without logging any of your miles leading you to manually inputting them. The app will also crash after you click “finish trip” losing all of your info in the last trip you tried to log. Also when opening the app it doesn’t work half the time leaving me to have to exit the app multiple times before finally working... I’m tired of sending complaint emails every time it has “missed a trip”
Have a Problem with Wheels Mobile Assistant? Report Issue
Why should I report an Issue with Wheels Mobile Assistant?
- Pulling issues faced by users like you is a good way to draw attention of Wheels Mobile Assistant to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wheels Mobile Assistant customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wheels Mobile Assistant.
