Are you having issues? Select the issue you are having below and provide feedback to SRP M-Power.
- Power may shut off without warning of low credit
- Takes 4-5 business days for payment to be processed
- App may not show current credit accurately
- Balance on the app may differ from balance on the m-power box
- Notifications and alerts may not be accurate or real-time
The m power app is still not working for me
M-Power App not showing recent purchase.
Complete guide to troubleshoot SRP M-Power app on iOS and Android devices. Solve all SRP M-Power app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SRP, developers of SRP M-Power.
Stay Informed: Get push notifications that let you know about important updates to your account. Credit Remaining: Receive hourly updates to see how much credit is left on your meter and get an estimate of how many days it will last. Payments can be made with your checking account and will be credited to your meter automatically. If you’d like to make an in-person cash payment, you can access your digital cash payment card through SRPMPower . Use your SRP My Account login to access the SRP M-Power app. Purchases: Reload your account quickly and securely from anywhere. With the SRP M-Power mobile app, buying power is as simple as reaching into your pocket. Purchase History and Usage: View your past energy usage and purchases. Not signed up for My Account? No worries. Whether you’re at home or on the go, you’ll be able to make a purchase anytime, anywhere. This can help you plan and budget. You can register using your SRP account.