Devialet Reviews

Devialet Reviews

Published by on 2021-02-01

Power this unreasonable requires some control. That's why we developed the new
Devialet app – a smart and intuitive companion that puts you in charge of your
Phantom I or Phantom II listening experience. PHANTOM FAMILY, REUNITED. One
unique app for Phantom I and Phantom II. STRAIGHT T...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Devialet Reviews

  • By

    An improvement but not quite there yet

    Devialet has been working on this update for almost a year and their hard work is refreshing to see. There have been great improvements and the overall stability of a Phantom Premier setup has been drastically improved. No longer requiring a Dialog is also a pleasant surprise as the Dialog runs quite hot and has always been one of the weakest and most unpleasant parts of a Devialet setup. There are some things that are of a concern however with this upgrade. The Phantom Premiers will now play corrupt audio over optical which could potentially damage the speakers. This was not the case with DevialetOS 1.X. There has been a shift in audio and the Phantoms do not sound as they did when initially purchased. An equalizer with the preset used by DevialetOS 1.X would be nice. It would have been also been great to see Airplay2 support. Airplay1 is limited to 16bit/44 and this does not do these speakers any justice. RAAT support would also have been great to see as many Phantom Premier owner use ROON. Overall, thanks for the update and continued support :) And thanks for the ability to prefer Network over PLC. That was severely needed and perhaps a very underrated feature of this App.

  • By

    Unable to find a pulse

    Like many other reviewers, while I was able to successfully set the speakers up, after the initial use the app is unable to reconnect to the speakers. I have to unplug and replug the device back in to get it to work. I have confirmed it is not an issue with my Wifi, and once the device is reset it has no problem finding and connecting to the WiFi for that first time, but then I re-enter the cycle. Software problem that needs to be fixed ASAP as it makes the speakers unusable. Unfortunately will have to return...

  • By

    App distorts music

    I began noticing a lag between channels shortly after making the conversion to this app. The channels are not synchronized causing what sounds like extreme reverb. The speakers are unlistenable. I know this app is the problem because I contacted my dealer who told me Devialet is aware of the problem and is trying to fix it. I contacted the Support and they asked me the app version I was using and haven’t heard a peep since

  • By

    No complaints

    Easy to set up. No connection issues. It’s a simple at that works well.

  • By

    Works great with Phantom Premier

    Upgraded Phantom Classic with DOS2 and had to use this app. App installed and recognized the device. Firmware upgrade went smooth. App is responsive.

  • By

    Have to redo the setup over again

    The app on my phone keeps forgetting the phantom reactor, I find myself having to redo the setup (for the 4th time already). Am not sure if powering off the reactor is the cause - but I don’t think it should be.

  • By

    Still no AirPlay 2 support

    Airplay 2 was launched years ago. Basically all major audio equipment manufacturers have been shipping AirPlay 2 products. Been promised forever but still not coming... thinking about reselling those speakers now.

  • By

    Fails to launch

    Latest version of the app just crashes on opening. Tried deleting and reinstalling. It doesn't work.

  • By

    Software update. Don’t get it

    Downloaded the update. Now airplay doesn’t work. The people who make these speakers have no idea how to write software . Total joke of a product

  • By

    Hurry up and fix it.

    Works the first time you set it up. Then never find the device again. Currently terrible.

  • By

    App crashed half way through update

    These issues with Devialet never seem to end

  • By


    You’d think that a $3000 speaker would have decent software. Spoiler alert: it doesn’t.

  • By

    Works for about a day.

    Works ok with single speaker Have to constantly reboot app and speakers on stereo pair. Pretty unstable

  • By

    Worthless is a zero star app

    Where do I begin as the app is so abysmal. Spark hasn’t been updated in a year and my system ( two phantom silvers and dialog) had been more unreliable. Therefore I was happy to see the new app. Downloading and upgrading took a couple of hours. Now basically nothing works. Spotify connect indicates connected but no sound. Same for Sonos through Sonos connect. Bluetooth worked initially then stopped though mysteriously went on when I was playing a Bluetooth speaker in the shower. Then right speaker disappeared. How can the coding be this bad. This is expensive equipment and after 3 years Devialet still can’t figure out how to write software. This is a zero star piece of crap as the system is now unusable. Forgot add that the volume control doesn’t work. Update With latest update speakers now connect online with Spotify. The volume control now works and is quite nice. So why only giving it 2 stars? Because one of the speakers will intermittently drop out. Happens both with online and Bluetooth but maybe more with online. Fix this and app is 4 stars. Also appreciate no longer needing dialog. Update With last update seems finally getting stable. Up to 3 stars.

  • By

    Amazing hardware, beyond horrible software

    I have owned phantom gold speakers for 18 months, the sound quality and hardware is absolutely without question amazing!!! unfortunately that’s where the excellence ends.... For much of the last 18 months I have had nothing but problems with software, i am at over 100 emails back and forth between customer services and myself, the latest update DOS2 has helped, but I had no speakers operating for months waiting for DOS2 update. For a US$10k speaker system it has fallen FAR FAR short of my expectations. Case number #224908 Update DOS2 has fixed a lot of issues, and initially the remote, but again the remote is dropping out of connection, used to drop out after 10 min, now it takes a day. (Before you ask! New batt, line of sight, 3.5m away)

A better way to Contact apps

You can now contact Devialet customer service directly
via Email using our new site -

Contact Devialet directly

Is Devialet Safe?

Yes. Devialet is very safe to use. This is based on our NLP (Natural language processing) analysis of over 60 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for Devialet Is 81.9/100.

Is Devialet Legit?

Yes. Devialet is a totally legit app. This conclusion was arrived at by running over 60 Devialet User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Devialet Is 81.9/100.

Is Devialet not working?

Devialet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Devialet? Report Issue

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Why should I report an Issue with Devialet?

  1. Pulling issues faced by users like you is a good way to draw attention of Devialet to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Devialet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Devialet.

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