Contact Bunpo Support

by Mercatorblue

The free Beginners course is great, but I began to get pretty annoyed with the app starting with the JLPT5 section. Many of the answers that you have to choose from are in straight up kanji, which you obviously won’t be able to read if you just graduated from the Beginner section. The answers don’t always have furigana as well, so you’re basically just guessing on those questions. The questions allow you to press/hold for a translation, however I don’t see why the questions need to use words that are so difficult. Like really specific office-related terms, cmon, why not build example sentences that use more basic JLPT5 level vocabulary?? I don’t even use the app anymore because of how frustrating the user experience is. I give this app ALL the stars for the free Beginners level but anything past that, I regret paying for.

by LionCerberus

This app is my normal go to for studying Japanese. I’ve increased my knowledge and understanding using this app. But the biggest issue I have is that I had. A bug that prevented the app to recognize the correct answers I submitted when doing a review. So it would mark them as incorrect and so, I’d have like 400 problems to do next review. This wouldn’t be an issue but half of them are the same problem. And I’ve emailed and reported this bug but have gotten poor customer service and responses to fix this issue and it’s been ongoing for a year. Other than that, this would be a 5 star app but the bug and poor customer service bring it down

by Vesh Abriel

I loved this app when I first got it. My main goal is to learn basic Japanese by putting in an hour a day while on the subway and then more on weekends.

I eventually hit the paywall once you get past basic vocab, but that’s fine because it seemed really good and I bought the $30 life time license.

I have a couple major problems with this as a 30 app. First off, even after paying the lifetime license, if I have no signal in the subway (which is most of the ride) I CANNOT ACCESS THE PAID CONTENT that I paid 30 for. It’s a bad implementations of a paid license that should be validated on device.

Secondly this is not a vocab app (which is fine) it’s a grammar app. This is great until you suddenly get random sections of listening comprehension read by the equivalent of Siri using words that you don’t know. Not really sure why this is a thing to be honest it seems thrown in and forces me to always have headphones to make any progress through the lessons. Additionally, the voices NEED INTERNET for some odd reason that also makes it not usable during travel with low signal.

It’s good for learning to read kana and basic grammar and honestly my biggest issues are engineering ones, but when you pay $30 for an app on iOS you expect to actually be able to use the content.