iClicker Instructor Remote Status

Last Updated on 2023-03-27 by HPHLP

I have a problem with iClicker Instructor Remote

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User reports:
No current problems

- Cannot start or stop a clicker session with the app

- Cannot view or edit attendance or change class settings

- Requires a laptop for starting a clicker session or connecting to a clicker base station

- App is not useful for teaching without a laptop

- Cannot be used in split view

- Only for controlling polls, cannot track live attendance or start a session for attendance

- App lacks helpful information and guidance.

Common iClicker Instructor Remote Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve iClicker Instructor Remote network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the iClicker Instructor Remote App
1. On android, goto Settings » iClicker Instructor Remote » click [Force Stop]

Clear iClicker Instructor Remote App Cache and Data:
1. On android, goto Settings » Apps » iClicker Instructor Remote » Storage » click [Clear Data] option. This clears both data and cache.
2. restart iClicker Instructor Remote.

On android, goto Settings » Apps or Manage Apps tab.
Click iClicker Instructor Remote » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto iClicker Instructor Remote » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch iClicker Instructor Remote