EPA Smoke Sense Status

Last Updated on 2024-11-26 by United States Environmental Protection Agency (USEPA)

I have a problem with EPA Smoke Sense

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User reports:
No current problems

- App crashes for some users

- Slows down iPhone 8 and requires manual closing

- Some users have difficulty accessing the app or filling in their information

- Confusing questionnaire that asks for reporting on future days

- App may require personal information for research study

Kurt 2022-08-01

The maps part of smoke sense has not been working for days. This is the most useful part of the app

Showing 1-1 of 1 reported issues:

Common EPA Smoke Sense Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve EPA Smoke Sense network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the EPA Smoke Sense App
1. On android, goto Settings » EPA Smoke Sense » click [Force Stop]

Clear EPA Smoke Sense App Cache and Data:
1. On android, goto Settings » Apps » EPA Smoke Sense » Storage » click [Clear Data] option. This clears both data and cache.
2. restart EPA Smoke Sense.

On android, goto Settings » Apps or Manage Apps tab.
Click EPA Smoke Sense » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto EPA Smoke Sense » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch EPA Smoke Sense