Contact Doctor Anywhere Support
Company Name: Doctor Anywhere Pte. Ltd.
About: With over 2.8 million users across Southeast Asia, Doctor Anywhere (DA) is one
of the region's fastest-growing healthcare companies, dedicated to providing
quality care to you and your family.
Doctor Anywhere Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Doctor Anywhere Pte. Ltd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Doctor Anywhere Website
Privacy Policy: https://doctoranywhere.com/privacy-policy
Developer: Doctor Anywhere
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3 Most reported problems 😔💔
Prescription medications overpriced and unavailable
by ………”.
A common prescription refill is exactly the sort of thing a telemedicine app should be good for.
However, this depends on the company keeping stocks of common medicines on hand, and not being supplied by factories apparently located beneath the ice in Antarctica. In what world does it take two weeks for a box of pills to travel to a warehouse? Is there a single artisan carving them individually by hand out of massive blocks of pill cement? Are they wrapped individually and delivered one at a time by injured bats? Or does the business model of this medical service provider rely on providing as little service as possible?
USE A DIFFERENT PROVIDER
by TripNi
The app is not smooth to use, the Dr rushed and was trying to hang up - the call lasted less than 3 minutes. The medicine was late and then they only sent one of the two medicine. I called them numerous times. No one answered!! I emailed them and when someone called me back, they couldn’t find my name in their system!!
Huge inconvenience and waste of time.
Plus during circuit breaker / lockdown this doctor service is not using contactless delivery!! Driver said I had to open the door and sign his mobile phone screen with my hand to get the meds. I previously used WHITECOAT which was fantastic - going back to them.
Forces you to buy prescription only from them
by FurryMaineCoon
Both Guardian and Watson said they cannot fulfill the Dr. Anywhere prescription. Turns out you can only buy the medicines from Dr Anywhere via their app, and not from any retail chain. They do not make this clear at all at the time of onboarding. So 26 dollar fees look cheap till the medicine bill hits. The Guardian pharmacist said that they do not accept Dr Anywhere but apparently do accept some others. I will be sure to try the others out next time!!
Have a Problem with Doctor Anywhere: Healthcare? Report Issue
Why should I report an Issue with Doctor Anywhere: Healthcare?
- Pulling issues faced by users like you is a good way to draw attention of Doctor Anywhere: Healthcare to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Doctor Anywhere: Healthcare customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Doctor Anywhere: Healthcare.
