Contact BlueCare Anywhere Support
Company Name: Blue Cross Blue Shield of Arizona
About: See a doctor anytime, anywhere. With BlueCare Anywhere, Blue Cross Blue Shield
of Arizona (BCBSAZ) members can see a board-certified doctor, counselor or
psychiatrist on a mobile device.
BlueCare Anywhere Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: echannelrequests@azblue.com
Website: 🌍 Visit BlueCare Anywhere Website
Privacy Policy: https://business.amwell.com/privacy-policy/
Developer: Blue Cross Blue Shield of Arizona
3 Most reported problems 😔💔
Flawed
by Lost All My Sh*t
I scheduled an appointment, then went through all the steps and answered all the questions only for it to tell me last minute that my psychiatrist is not licensed for my state. That is something that you could easily filter way before I schedule an appointment. Thank you for wasting my time. Get better engineers, don’t be cheap. Also my time costs money, so please send me a check for $80 plus an inconvenience fee of $40 because I scheduled my night around the appointment I couldn’t have. Thank you. You have my address. Now you are charging me $40 for a missed appointment, but I guess this is a pending authorization fee and will be removed? 1. The email you sent me can’t be replied to which would be convenient to help launch a dispute claim 2. The phone numbers you gave me on the apps message a.) don’t have links b.) it’s not possible for me to copy the phone number. I have to flip back and forth to call support. You definitely rushed this product out which is annoying considering how many people probably use this service. It’s just such a mess.
Garbáge Doctors
by Shermanbear1865
Spent 15 minutes with a psychiatrist for the initial visit (which should be around 45 minutes). For $200. When messaging them with questions they want you to just make another appointment.
Spent maybe 10 minutes with a different doctor for some breathing issues and a sinus infection. She emailed me a list of OTC medications and judged me for using marijuana (didn't ask how often I use it or anything just said it’s bad for you)
Maybe there’s a few okay doctors but they spend the least amount of time possible with you and could care less.
Insurance app that can’t verify insurance
by Tinylilj
That’s right folks, an app created by your insurance company can’t verify your insurance, so they charge you $199 for an appointment. You then get to call them to file a ticket to get your money back because the visit should have cost $45.
Even better, for $199 I got a doctor I couldn’t see or hear, despite him giving up on the platform and calling me directly.
Just wait to see your regular doctor, this isn’t worth the headache.
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- Pulling issues faced by users like you is a good way to draw attention of BlueCare Anywhere to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BlueCare Anywhere customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BlueCare Anywhere.
